Senior Water Mitigation Lead | Team Leader & Rapid Response

Dryworx Water Damage Restoration; Ridgefield (WA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement Plan

Paid Time Off (PTO)

Opportunities for Growth and Advance

Job summary

Dryworx Restoration is seeking a Lead Water Technician to oversee mitigation work and lead a team of technicians in water damage projects. You will manage emergencies, operate extraction and drying equipment, and ensure safety and quality while delivering excellent customer service.

This role requires practical field experience, IICRC certification preferred, and a strong commitment to timely, professional restoration.

Qualifications

• Previous experience in water damage restoration is required.
• IICRC certification in Water Damage Restoration (WRT) is preferred.
• Strong leadership and team management skills.
• Ability to work in a fast-paced environment and handle emergency situations.
• Excellent problem-solving and decision-making abilities.
• Strong attention to detail and organizational skills.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 50 lbs. and work in various environmental conditions.
• Availability for on-call rotations, including nights and weekends.

Responsibilities

• Lead and mentor a team of water damage technicians.
• Respond to emergency water damage situations promptly and professionally.
• Assess water damage and create mitigation plans.
• Operate water extraction, drying, and dehumidification equipment.
• Monitor moisture levels and adjust equipment as needed.
• Document job progress with photos and detailed notes.
• Communicate effectively with clients, insurance adjusters, and team members.
• Ensure compliance with industry standards and safety regulations.
• Maintain and clean restoration equipment and company vehicles.
• Provide exceptional customer service and support throughout the restoration process.

Skills

Leadership and team management

Problem-solving and decision-making

Attention to detail and organization

Emergency response readiness

Education

IICRC certification in Water Damage Restoration (WRT)

Job description

Dryworx Restoration is seeking a Lead Water Technician to oversee mitigation work and lead a team of technicians in water damage projects. You will manage emergencies, operate extraction and drying equipment, and ensure safety and quality while delivering excellent customer service.

This role requires practical field experience, IICRC certification preferred, and a strong commitment to timely, professional restoration.