Senior Warehouse Operations Manager: People & KPI Leader

DSV Air & Sea Inc.; Fort Wayne (IN); On-site; USD 78,000 - 100,000; Full time

Job summary

DSV - Global Transport and Logistics in Fort Wayne is seeking an Operations Manager to lead day-to-day site operations, supervising warehousing, receiving, and shipping to meet service and cost objectives.

You will plan inbound/outbound volume, manage space, train staff, drive continuous improvement, and ensure safety and quality while complying with client SLAs and SOPs. This role requires strong leadership and hands-on problem solving.

Qualifications

• Must have a high school diploma or GED.
• Bachelor's degree preferred.
• 7 years' experience working in a logistics/distribution/relevant environment.
• 5 years' experience in a supervisory role.
• Must be able to work in unregulated temperatures within the warehouse.

Responsibilities

• Develop systems and procedures for safe and profitable operations in line with company policies.
• Manage operations to meet productivity and service goals and client SLAs.
• Drive Continuous Improvement and identify cost-saving initiatives.
• Meet client KPIs and comply with quality system requirements.
• Lead and mentor team members, including training and performance evaluations.
• Collaborate with Human Resources on hiring, training, and development programs.
• Plan daily work schedules, assign duties, and optimize space and staffing.

Skills

Leadership

People management

Communication

Operational planning

Problem solving

English proficiency

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

WMS systems

Job description

DSV - Global Transport and Logistics in Fort Wayne is seeking an Operations Manager to lead day-to-day site operations, supervising warehousing, receiving, and shipping to meet service and cost objectives.

You will plan inbound/outbound volume, manage space, train staff, drive continuous improvement, and ensure safety and quality while complying with client SLAs and SOPs. This role requires strong leadership and hands-on problem solving.