Senior Warehouse Operations Leader | Regulated Logistics

DHL Air (UK) Ltd; Memphis (TN); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

PTO

Job summary

DHL Supply Chain is seeking a General Manager III to oversee day-to-day warehouse operations across multiple sites during a bench period in the Memphis area. You will lead a team of Operations Managers, drive strategic process improvements, and manage P&L while maintaining safety and compliance.

Strong experience in regulated environments and Lean/CI is required, with deep WMS proficiency and 3PL/contract logistics exposure preferred.

Qualifications

• 5+ years managerial/supervisory experience, required.
• 2+ years of experience in a supply chain, warehousing or distribution environment, required.
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred.
• Staff management, required.
• P&L management, preferred.
• Project management, preferred.
• Bachelor’s degree or equivalent, preferred.
• Warehouse Management Systems (WMS) experience, preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Skills

Team leadership

P&L management

Regulatory compliance

Lean / CI

Education

Bachelor’s degree or equivalent

Tools

WMS (SAP, Manhattan, Blue Yonder)

Job description

DHL Supply Chain is seeking a General Manager III to oversee day-to-day warehouse operations across multiple sites during a bench period in the Memphis area. You will lead a team of Operations Managers, drive strategic process improvements, and manage P&L while maintaining safety and compliance.

Strong experience in regulated environments and Lean/CI is required, with deep WMS proficiency and 3PL/contract logistics exposure preferred.