General Manager III - Distribution

DHL Supply Chain; Memphis (TN); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Stock Purchase Plan

Bonus Plan

401K

PTO

Job summary

DHL Supply Chain in Memphis seeks a General Manager III to support the Life Sciences sector in the greater Memphis area. The role covers multiple operations during a 12–18 month bench period, rotating roughly 3–4 months at each site to gain exposure and prepare for full leadership at a dedicated site.

Senior operations management in regulated warehouses is required, along with P&L oversight, Lean/CI experience, and WMS knowledge (SAP/Manhattan/Blue Yonder).

Qualifications

• Senior manager level experience in a warehouse, distribution center, or logistics operation.
• Strong financial acumen with site-level P&L responsibility.
• Experience in regulated/compliance-driven environments (ISO 13485 preferred).
• Lean/Continuous Improvement experience required.
• WMS experience with SAP, Manhattan, or Blue Yonder.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching and support while fostering a strong team culture.
• Ensure safety regulations and company policies are followed; oversee operational and personnel activities to maintain a safe, clean, efficient environment.
• Utilize WMS, automation, and technology to track inventory, monitor performance, and identify areas for improvement.
• Manage vendor relationships and ensure cost-effective services under the commercial agreement.
• Prepare and present MB R/QBR to customers, driven by solid team collaboration.
• Site P&L responsibility and customer relationship management to drive profits.

Skills

Leadership

P&L management

Lean / CI

Regulatory compliance experience

Strategic thinking

Education

Bachelor’s degree or equivalent

Tools

SAP

Manhattan

Blue Yonder

Job description

This is a Bench General Manager III opportunity supporting the Life Sciences sector in the greater Memphis, TN area. The individual selected for this role will support multiple operations over an anticipated 12-18 month bench period, typically spending approximately 3-4 months at each site. This role provides the opportunity to gain exposure to multiple sites and operations while preparing the individual to eventually assume full leadership responsibility for a dedicated site.

Senior-level Operations Manager experience within a regulated warehouse or distribution environment is required. Regulatory experience may come from a variety of industries, including pharmaceutical, medical device, healthcare, food and beverage, chemical, or other highly regulated environments. Experience with ISO 13485 is strongly preferred.

Candidates should also have experience supporting site-level financial performance, including exposure to P&L management, labor management, productivity, cost control, budgeting, forecasting, and month-end financial processes. Lean and/or Continuous Improvement experience in the candidate’s most recent role is required. Additionally, experience with contract management and commercial obligations is preferred.

Preferred / Required Experience

• Sr Manager level experience in a warehouse, distribution center, or logistics operation is required.
• Strong financial acumen with site-level P&L responsibility is strongly preferred.
• Experience working in a regulated or compliance-driven environment is required.
• Experience with ISO 1345 is preferred.
• Lean and/or Continuous Improvement experience is required.
• Experience with Teir 1 Warehouse Management Systems (WMS) likeSAP, Manhattan and/or Blue Yonder...etc. is required.

General Manager III - Distribution

The General Manager III role has a national salary range of $95,000 - $120,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Job Description

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Required Education And Experience

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.