Senior Warehouse Operations Leader (GM III)

DHL Supply Chain; Fairfax (IA); On-site; Confidential; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Discounted stock purchase

401K

Generous PTO

Job summary

DHL Supply Chain is seeking a General Manager III to lead national warehouse operations and strategic initiatives. You will oversee day-to-day activities, drive cost efficiency, and champion safety and productivity across facilities.

This role emphasizes strong leadership, customer relationships, and P&L accountability in a large-scale logistics environment. With 500+ facilities and 50,000+ associates, you will guide teams, optimize processes, and deliver measurable improvements while

Qualifications

• 5+ years of managerial/supervisory experience.
• 2+ years in a supply chain, warehousing or distribution environment.
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred.
• Staff management, required.
• P&L management, preferred.
• Project management, preferred.
• Bachelor’s degree or equivalent, preferred.
• Warehouse Management Systems (WMS) experience, preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient environment.
• Utilize WMS, automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Skills

Leadership

Staff management

Strategic thinking

Cost optimization

Customer relationship management

Coaching

Education

Bachelor’s degree or equivalent

Tools

WMS

Job description

DHL Supply Chain is seeking a General Manager III to lead national warehouse operations and strategic initiatives. You will oversee day-to-day activities, drive cost efficiency, and champion safety and productivity across facilities.

This role emphasizes strong leadership, customer relationships, and P&L accountability in a large-scale logistics environment. With 500+ facilities and 50,000+ associates, you will guide teams, optimize processes, and deliver measurable improvements while