Senior Warehouse Manager - Small Parcel (Mandarin)

YQN

Port Reading (NJ)

On-site

USD 80,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

PTO

401(k)

Visa sponsorship

Job summary

YQN in Port Reading, NJ seeks a Senior Warehouse Manager for high-volume small-item operations. You will lead a 500–700 employee workforce during peak periods, oversee receiving, picking, packing, inventory control, and outbound shipping, and translate forecasts into labor and capacity plans.

The role requires 5+ years in warehouse management, experience in small-parcel or 3PL, strong KPIs, and fluency in English and Mandarin.

Qualifications

Bachelor’s degree or equivalent relevant work experience.
5+ years in warehouse operations with management experience.
Experience in small-parcel, e-commerce, fulfillment, multi-client, or 3PL.
Experience managing large teams, multiple shifts, and temporary labor.
Professional proficiency in English and Mandarin.

Responsibilities

Lead high-volume warehouse operations including receiving, replenishment, picking, sorting, packing, inventory control, returns, and outbound shipping.
Manage and develop a large warehouse organization including managers, supervisors, direct employees, and temporary labor.
Oversee workforce planning, staffing, scheduling, training, performance, attendance, and retention.
Translate customer forecasts and service requirements into labor, capacity, and daily operating plans.
Monitor productivity, order accuracy, inventory accuracy, labor utilization, cost, and customer SLA performance.
Lead operational reviews and implement corrective actions when performance falls below target.
Manage multiple customer requirements, workflows, order profiles, and shipping cut-off times.
Partner with HR, staffing agencies, transportation, customer service, IT, and account management teams.
Drive improvements in workflow, warehouse layout, labor productivity, quality, capacity, and cost control.
Ensure compliance with company policies, SOPs, safety standards, and inventory security requirements.