Warehouse Operation Lead (Bilingual in Chinese)

YQN; Port Reading (NJ); On-site; USD 28,929 - 34,440; Full time

Job summary

YQN, located in Port Reading, NJ, is seeking a Warehouse Operation Lead to manage a team involved in logistics and supply chain processes. This role requires leadership skills and fluency in English and Mandarin to enhance operational efficiency and customer service.

The ideal candidate should have a Bachelor’s degree in a relevant field and at least one year of experience in ecommerce operations. The position offers a salary range of $21.00 to $25.00 per hour, with opportunities for increased compensation for exceptional candidates.

Qualifications

• At least 1 year of experience in small parcel/e-commerce outbound operations.
• Fast decision-making under pressure.
• Ability to re-allocate pickers to urgent waves in real time.

Responsibilities

• Oversee a team of full-time employees with various tasks.
• Implement strategies in performance and productivity management.
• Conduct operational meetings and ensure adherence to safety regulations.
• Administer the scheduling of employee time-offs.
• Maintain the security of the facility and inventory integrity.

Skills

Leadership skills

Fluent in English and Mandarin

WMS wave management

Small parcel packaging standards

Education

Bachelor’s Degree in Supply Chain, E-Commerce Management, or related field

Job description

Warehouse Operation Lead (Bilingual in Chinese)

Port Reading, NJ

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

• Oversee a team of full-time employees, responsible for a wide array of tasks, including staffing, training, professional development, motivation, retention, and disciplinary actions up to termination.
• Propel workforce excellence by implementing progressive strategies in performance and productivity management.
• Provide consistent, equitable feedback, and offer coaching and counseling as necessary.
• Direct the operational activities within warehouse settings. This includes conducting operational meetings to ensure adherence to work instructions, workflow processes, and safety regulations.
• Oversee the accurate implementation of work schedules and ensure the quality completion of tasks.
• Administer the scheduling of employee time-offs, ensuring minimal disruption to business operations.
• Generate and distribute various reports essential for daily operations.
• Deliver superior customer service to both internal and external stakeholders.
• Maintain the security of the facility and uphold the integrity of the inventory.
• Educational Background: Bachelor’s Degree in Supply Chain, E-Commerce Management, or related field is preferred.
• Professional Experience: At least 1 year of experience in small parcel/e-commerce outbound operations (high SKU count, multi-client environment).
• Industry Expertise: Familiar with WMS wave management, carrier integration, and small parcel packaging standards.
• Leadership Skills: Fast decision-making under cut-off pressure; ability to re-allocate pickers to urgent waves in real time.
• Language Proficiency: Fluent in both English and Mandarin.
• Job Type: Full-time, Onsite
• Work Location: Port Reading, NJ 07064
• Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM (Overtime may occur based on work needs)
• Salary Range: $21.00 - $25.00 per hour (can be higher for good candidate)