Senior VP, Product & Member Experience
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Job summary
Tinker Federal Credit Union is seeking a Senior Vice President, Product and Experience to lead our product strategy, digital experiences, and technology-enabled solutions in Oklahoma. You will align products, channels, and services with strategic growth goals and member needs.
In this role, you will drive enterprise-wide experience transformation, guide cross-functional teams, and use data-informed decisions to fuel engagement and sustainable growth within a major financial institution.
Qualifications
- Bachelor’s degree and 10 years of progressive experience in product ownership and strategy within a financial institution.
- Three of the ten years must be in supervisory or management roles.
- Applicable work or military experience may substitute education at two years per one year.
Responsibilities
- Drive strategic leadership for the credit union's product strategy, digital experiences, technology-enabled solutions.
- Lead the enterprise vision for user and member experience transformation, ensuring products, channels, technologies, and services align with strategic objectives, growth priorities, and user and member needs.
- Through innovation, digital advancement, and data-informed decision-making, this role drives engagement, organizational performance, and sustainable growth.
Skills
Education
Job description
Tinker Federal Credit Union is seeking a Senior Vice President, Product and Experience to lead our product strategy, digital experiences, and technology-enabled solutions in Oklahoma. You will align products, channels, and services with strategic growth goals and member needs.
In this role, you will drive enterprise-wide experience transformation, guide cross-functional teams, and use data-informed decisions to fuel engagement and sustainable growth within a major financial institution.
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