Senior VP, Life Insurance Operations & Transformation

John Hancock Life Insurance Company; United States; Remote; USD 153,000 - 284,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Retirement savings plan

PTO

Job summary

John Hancock Life Insurance Company in the United States seeks a seasoned operations leader to oversee life insurance operations, including payments, policy changes, licensing, commissions, and in-force administration. The role emphasizes driving digital transformation and scalable shared services across the organization.

Candidates should bring 10+ years of progressive leadership in large-scale operations, strong financial acumen, and proven expertise in process automation and enterprise

Qualifications

• 10+ years of progressive leadership in large-scale operations with strong financial and commercial acumen.
• Proven expertise in operational transformation, process automation, and enterprise initiative delivery.

Responsibilities

• Lead life insurance operations across payments, policy changes, licensing, commissions, and in-force administration.
• Drive digital transformation, straight-through processing, and scalable shared capabilities.

Skills

Leadership

Operations management

Digital transformation

Process automation

Enterprise initiatives

Job description

John Hancock Life Insurance Company in the United States seeks a seasoned operations leader to oversee life insurance operations, including payments, policy changes, licensing, commissions, and in-force administration. The role emphasizes driving digital transformation and scalable shared services across the organization.

Candidates should bring 10+ years of progressive leadership in large-scale operations, strong financial acumen, and proven expertise in process automation and enterprise