Strategic Insurance Tech Program Lead

Manulife group; Boston (MA); Hybrid; USD 92,000 - 160,000; Full time

Benefits offered by this job

Incentive programs

Flexible work environment

Job summary

John Hancock Life Insurance Company (U.S.A.) seeks a Technical Program Manager to lead strategic technology initiatives across the insurance value chain, including product enablement, distribution, policy administration, servicing, and operations. You will partner with business initiative owners, product owners, and technology leaders to align capabilities, capacity, and investments with commitments.

The role requires 3-5 years in technical program management and 3+ years delivering technology

Qualifications

• 3-5 years of technical program management expertise in related field.
• 3+ years delivering technology solutions in the life & annuity insurance industry (required), with direct exposure to policy administration and supporting policyholder, agent/producer workflows (new business, underwriting, illustration, application submission) and downstream capabilities (preferred).
• 3+ years experience with administration platforms including but limited to Verisk FAST and Hexure FireLight/Foresight.

Responsibilities

• Initiative management: Overseeing the full Software Development Lifecycle (SDLC) for initiatives that support John Hancock Insurance priorities, from initiation and delivery through implementation, stabilization, and post-launch support across policyholder, producer, and operations journeys.
• Initiative Delivery: Responsible and accountable for all aspects of technology delivery, including initiation, planning, execution, monitoring and control, closure, and post-initiative evaluation, to meet scope, budget, schedule, regulatory, operational-readiness, and customer commitments.
• Technical expertise: Using their background in understanding software engineering and technology to implement technology strategies and ensure effective software delivery
• Cross-functional leadership: Providing cross-functional leadership and building alignment for efforts such as product architecture and synchronizing the ask with the IT organization service areas to deliver services.
• Technical risk management: Identifying and mitigating technical risks that could impact project success Value Creation: works closely with Business Initiative lead to build schedule, milestones, goals, and scope by aligning and incorporating technology aspects from components, solutions, feasibility and delivery.
• People & Culture: Foster a culture of innovation, collaboration, while actively driving alignment and productivity for aligned Team

Skills

Technical program management

Insurance industry exposure

Stakeholder leadership

Verisk FAST

Hexure FireLight/Foresight

Regulatory knowledge

Communication skills

Tools

Verisk FAST

Hexure FireLight/Foresight

Job description

John Hancock Life Insurance Company (U.S.A.) seeks a Technical Program Manager to lead strategic technology initiatives across the insurance value chain, including product enablement, distribution, policy administration, servicing, and operations. You will partner with business initiative owners, product owners, and technology leaders to align capabilities, capacity, and investments with commitments.

The role requires 3-5 years in technical program management and 3+ years delivering technology