Senior VP, Global Production Support & Stability

BNY; Pittsburgh (Allegheny County); On-site; USD 180,000 - 280,000; Full time

Job summary

BNY is seeking a Production Services Application Support Senior Vice President to join our Deposits Enablement team in Pittsburgh. The role provides production support for the Deposits Enablement platform, overseeing end-of-day processing and timely issue resolution across global operations.

You will lead incident management, batch monitoring, and cross-regional service delivery, coordinating with trading, cash, and batch operations to align with business activity and risk controls.

Qualifications

• Experience supporting production platforms in a global financial services environment.
• Strong technical and operational support across production support, incident management, batch monitoring, and platform stability.
• Ability to manage high-priority issues with urgency and communicate across technology and business stakeholders.

Responsibilities

• Provide production support for the Deposits Enablement platform and oversee end-of-day processing.
• Oversee critical batch processing functions to ensure stability and timely execution across workflows.
• Support end-of-day cash activities through cross-regional partnership and timezone overlap coverage.

Skills

Production support

Incident management

Batch monitoring

Cross-regional delivery

Stakeholder communication

Education

Bachelor's degree in CS/Engineering/Info Systems or related field

Job description

BNY is seeking a Production Services Application Support Senior Vice President to join our Deposits Enablement team in Pittsburgh. The role provides production support for the Deposits Enablement platform, overseeing end-of-day processing and timely issue resolution across global operations.

You will lead incident management, batch monitoring, and cross-regional service delivery, coordinating with trading, cash, and batch operations to align with business activity and risk controls.