Senior Voice & UC Network Architect

Relha LLC; Hopkins (MN); Hybrid; USD 120,000 - 141,000; Full time

Benefits offered by this job

Life insurance

Disability insurance

401(k) plan

Paid vacation

Up to paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Principal Voice Network Engineer to design, modernize, and support enterprise voice and unified communications across a large-scale, highly available environment.

Role focuses on SIP, VoIP, Cisco Collaboration, and Teams Voice with emphasis on resiliency and security. The role requires senior expertise and collaboration with multiple teams to drive modernization initiatives, ensure high availability, and support critical communications across the enterprise.

Qualifications

• Associate's degree or equivalent work experience.
• At least seven years of experience managing and delivering network services within a complex technology environment.

Responsibilities

• Design, implement, and support enterprise voice network solutions utilizing SIP technologies across complex, distributed environments.
• Engineer and maintain Oracle voice platforms, ensuring high availability, reliability, scalability, and operational excellence.
• Configure, administer, and optimize Cisco Unified Communications and Microsoft Teams Voice platforms, including call routing, dial plans, and voice policies.
• Troubleshoot and resolve complex voice, network, and unified communications issues, performing root cause analysis and implementing preventive measures.
• Develop and enhance voice infrastructure architectures that support business continuity, disaster recovery, and resilient communications services.
• Partner with network, security, infrastructure, and application teams to integrate voice solutions into enterprise technology ecosystems.
• Implement and maintain voice network and application security controls, ensuring compliance with organizational security standards and regulatory requirements.
• Lead technology upgrades, migrations, and modernization initiatives for voice and communications platforms while minimizing operational risk and service disruptions.

Skills

SIP & VoIP

Cisco CUCM

Oracle voice platforms

Microsoft Teams Voice

Voice security & policies

VoIP design principles

Cross-functional collaboration

Education

Associate's degree or equivalent

Tools

Oracle Voice

Cisco CUCM

Microsoft Teams Voice

Job description

U.S. Bank seeks a Principal Voice Network Engineer to design, modernize, and support enterprise voice and unified communications across a large-scale, highly available environment.

Role focuses on SIP, VoIP, Cisco Collaboration, and Teams Voice with emphasis on resiliency and security. The role requires senior expertise and collaboration with multiple teams to drive modernization initiatives, ensure high availability, and support critical communications across the enterprise.