Senior Video Teleconferencing Technician — TS/SCI Cleared

ManTech; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

ManTech seeks a Senior Video Teleconferencing Technician to join our Doral, FL team. You will provide Tier I/II support for VTC systems, respond to outages, and conduct on-site installations with network device configuration assistance.

The role requires IP networking knowledge, site surveys, and the ability to schedule conferences using Cisco TMS. DoD-related experience and TS/SCI eligibility are preferred for this position.

Qualifications

• 5 years' experience providing Tier I/II support for Video Teleconferencing systems
• Fundamental understanding of IP networks as used in VTC systems
• Bachelor's degree in IT/CS or related field or equivalent 2 years of relevant experience

Responsibilities

• Provide Tier I & II support for VTC systems in a fast-paced environment
• Respond to system outages and coordinate failover/back-up to meet client needs
• Conduct site surveys both remotely and on-site to determine VTC install requirements
• Perform on-site VTC installations and assist with end network device configurations and checkout
• Schedule conferences using Cisco's TelePresence Management Suite (TMS)

Skills

Tier I/II support

VTC systems

Customer communication

Remote/On-site site surveys

Networking basics

Education

Bachelor's degree in IT/CS or related field

High school diploma with 2 years relevant experience equivalence

Tools

Cisco TelePresence Management Suite (TMS)

Cisco TelePresence hardware

Job description

ManTech seeks a Senior Video Teleconferencing Technician to join our Doral, FL team. You will provide Tier I/II support for VTC systems, respond to outages, and conduct on-site installations with network device configuration assistance.

The role requires IP networking knowledge, site surveys, and the ability to schedule conferences using Cisco TMS. DoD-related experience and TS/SCI eligibility are preferred for this position.