Senior Vice President - Business Development (North)

Easebuzz; Delhi Township (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

Easebuzz is seeking a Business Development Manager based in Delhi Township, Ohio, who will build relationships with customers and drive product innovations. You will be responsible for developing strategies to grow customer relationships, tackling contract structures, and facilitating collaboration with internal teams.

The ideal candidate has over 7 years of experience in SaaS or Fintech and demonstrates exceptional problem-solving and negotiation skills. A deep understanding of payments and compliance is essential for success in this role.

Qualifications

• 7+ years of experience in SaaS/Fintech companies.
• Understanding of regulatory framework and payment ecosystems.
• Ability to understand and simplify complex technical requirements.
• Great negotiation skills on delivery milestones and commercials.

Responsibilities

• Own a category of merchant customers to grow relationships.
• Develop tactics to build merchant base.
• Create pitch decks and technical proposals.
• Drive excellence in customer relationship management.
• Co-create with internal products and engineering teams.
• Structure contracts that benefit both customer and Easebuzz.

Skills

SaaS experience

Fintech knowledge

Sales management

Customer-facing product management

Presentation skills

Problem-solving skills

Job description

About The Role

At Easebuzz, business development managers build deep relationships with our customers and drive forward our growth engine. We are so obsessed about our customers we like to think of business managers more as customer‑facing product managers who can co‑create new product innovations for them. You are a consultant to a problem where you have access to the management of the company to build on solutions which can help us have better vertical solutions for the market. You are adept of doing product related conversations with various stakeholders on the customer’s side. You are able to communicate and establish value propositions that solves a problem and where you can also take new feedback to convert them into product opportunities. You are analytical and derive actionable insights from customer conversations. You are then able to convert these insights into product and business ideas and drive our relationship deeper into our merchant‑ecosystem.

What you’ll do

• Own a category of merchant customers. You are responsible for growing relationships, revenue, product usage, and adoption.
• Develop different tactics to build merchant base within varied categories of business.
• You have to work on pitch decks, product related documentation, RFP responses, technical and commercial proposals.
• Drive excellence in customer relationship. Work with your managers and other stakeholders in different teams and create a winning formula for your customers.
• Derive opportunities to ideate and co‑create with internal products and engineering teams to drive Easebuzz product strategy and plans.
• Work with legal to structure contracts that are win‑win for the customer and Easebuzz.
• Drive product related use‑cases which are not payments but payment related product which solves for a problem and you should be technically sound to understand.

What we’re looking for

• 7+ years of experience in SaaS/Fintech companies, in sales management or customer‑facing product management.
• Understanding of regulatory framework, compliances and understanding of payments as well as SAAS ecosystems.
• Ability to understand and simplify complex technical and product requirements. Ability to participate in the co‑creation process.
• Ability to negotiate with customers on delivery milestones and commercials.
• Great problem‑solving, communication, and verbal skills.
• Experience with developing business plans and helping set up business strategy for a category.
• Great presentation skills and the ability to think on your feet. We believe product deck creation is an art and a product genre by itself!
• Empathy towards external and internal stakeholders.
• Persuasion skills without being forceful. You use both data and intuition to do that.
• Ability to go into unknown territories and navigate comfortably.