Senior Vice President - BPM

Docdort; United States; Hybrid; USD 240,000 - 320,000; Full time

Job summary

Docdort is seeking a Senior Sales Leader to drive new business growth across the US and Canadian markets. This strategic hunter role requires consultative selling, C-level engagement, and leadership of a high-performing sales team focused on digital transformation, AI-enabled BPM, and business process solutions.

The candidate will own revenue, build enterprise pipelines across BFSI, Healthcare, Retail, Technology, Manufacturing, and Telecom, and lead large outsourcing pursuits from RFPs to

Qualifications

• 20+ years of enterprise sales experience, incl. 12+ years in BPM/BPO in NA.
• Proven leadership of enterprise sales teams and attainment of aggressive targets.
• Strong track record selling multi-million-dollar outsourcing and transformation deals.

Responsibilities

• Own revenue and bookings targets for US & Canada.
• Develop market expansion strategies with an AI-first growth agenda.
• Lead and mentor a high-performing enterprise sales team.

Skills

Enterprise sales

Leadership

Strategic selling

C-level engagement

Job description

Senior Vice President – Sales (BPM)

Location: New Jersey, US — Remote/Hybrid

Business: Business Process Management (BPM)

Market: US & Canada

Role Summary

We are seeking an experienced Senior Sales Leader to drive new business growth across the US and Canadian markets. The role will focus on acquiring strategic enterprise clients, developing large-scale outsourcing and transformation deals, expanding the BPM business across priority industries, and leading a high-performing sales organization.

This is a strategic hunter role requiring strong consultative selling capabilities, proven people leadership, and the ability to engage C-level executives around digital transformation, AI-enabled BPM, and business process solutions.

Key Responsibilities

• Own revenue and TCV/bookings targets for the US & Canada region.
• Develop and execute market expansion strategies aligned with an AI-first growth agenda.
• Lead, coach, mentor, and develop a high-performing enterprise sales team.
• Acquire new enterprise logos and expand strategic accounts.
• Develop business across BFSI, Healthcare, Retail, Technology, Manufacturing, Telecom, Insurance, and other key industries.
• Drive the complete sales cycle from opportunity identification and qualification through solution positioning, proposals, commercial negotiations, and contract closure.
• Build a strong enterprise pipeline through:
  • Direct selling
  • Partner ecosystems
  • Analyst relationships
  • Industry events
  • Executive networking
• Collaborate with solutioning, delivery, consulting, legal, finance, and leadership teams to develop differentiated value propositions.
• Position and sell solutions across:
  • AI-enabled BPM
  • Customer Experience
  • Finance & Accounting
  • HR
  • Procurement
  • Back-office Operations
  • Digital Operations
  • Analytics
  • Automation
• Lead large outsourcing pursuits, RFPs, RFIs, and strategic bid management.
• Establish and maintain trusted relationships with CEOs, COOs, CFOs, CIOs, Chief Digital Officers, and Procurement leaders.
• Maintain accurate sales forecasting and strong pipeline governance through CRM.
• Represent the organization at industry forums, customer events, and executive briefings.

Required Experience & Profile

• 20+ years of enterprise sales experience, including at least 12 years selling BPM/BPO solutions in North America.
• Proven experience leading, mentoring, and building high-performing enterprise sales teams.
• Demonstrated success in achieving aggressive revenue and growth targets.
• Proven track record of selling multi-million-dollar outsourcing and transformation deals.
• Strong network across Fortune 1000 and mid-market enterprises in the US and Canada.
• Strong new-logo acquisition and consultative solution-selling experience.
• Experience working with global delivery models and cross-functional pursuit teams.
• Strong commercial acumen, including deal structuring and contract negotiations.
• Excellent executive-level communication, presentation, and relationship-management skills.
• Ability to operate effectively in a fast-paced, high-growth environment.

Key Performance Indicators

• Annual Revenue & TCV Bookings
• New Logo Acquisition
• Pipeline Generation & Conversion
• Deal Win Rate
• Sales Margin
• Customer Satisfaction
• Strategic Account Growth

Ideal Candidate

The ideal candidate will be a senior North American BPM/BPO sales leader with a strong enterprise network, demonstrated success in winning large outsourcing/transformation engagements, and experience building and leading sales teams. The role particularly requires a hunter mindset, strong C-level relationships, and the ability to drive new-logo growth.

Skills: customer,enterprise,outsourcing,bpm,management,transformation,sales,teams