Senior Veterinary Hospital Operations Leader

VCA Animal Hospitals, Inc; Savoy (IL); On-site; USD 64,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Pet discounts

Job summary

VCA Heritage Animal Hospital in Savoy, Illinois, seeks an experienced Hospital Manager to lead a dedicated and long-tenured team. You will partner with the Medical Director and Regional Leadership Team to oversee daily operations, staff development, and the hospital's overall success.

The role emphasizes empathy, integrity, clear communication, and proactive leadership to deliver outstanding client experience and high-quality veterinary care.

Responsibilities

• Direct and develop the veterinary, technical and administrative staff toward quality patient care and excellent client service.
• Oversee hiring, reviewing, disciplining and terminating of professional staff with Regional Management approval.
• Review the P&L report monthly and partner with the Hospital Medical Director to increase revenue and control expenses; coordinate with home office on budget planning.
• Model an owner mentality and devote time to ensure smooth hospital operations and success.
• Minimize patient stress and refer to a specialist when prognosis improves.
• Maintain client/patient medical/surgical records and ensure logs are kept up to date.
• Supervise the administration and case review of client medical complaints.
• Represent the hospital and VCA positively in the professional community and public.

Job description

VCA Heritage Animal Hospital in Savoy, Illinois, seeks an experienced Hospital Manager to lead a dedicated and long-tenured team. You will partner with the Medical Director and Regional Leadership Team to oversee daily operations, staff development, and the hospital's overall success.

The role emphasizes empathy, integrity, clear communication, and proactive leadership to deliver outstanding client experience and high-quality veterinary care.