Senior Veteran Services Specialist | Student Support

Maricopa Community College district; Phoenix (AZ); Presencial; USD 29.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Work Schedules

Tuition Reimbursement for employees &/

Arizona State Retirement System (ASRS)

Descripción de la vacante

Maricopa County Community College District (MCCCD) is seeking a Student Services Specialist Sr. to provide frontline Veteran Services support and perform School Certifying Official duties, including VA enrollment certifications, amendments, and tuition reporting.

The role emphasizes compliance, coordination of student resources, and cross-training to ensure smooth operations for veteran and dependent students.

Formación

• Associate degree and two years of full-time equivalent student services or related experience OR equivalent combination thereof.
• Desired: Bachelor’s degree in Education, Liberal Arts and/or Sciences and experience supporting veterans orVA education benefits.

Responsabilidades

• Performs School Certifying Official duties, reviewing eligibility and enrollment documentation; processes VA enrollment certifications and tuition submissions; ensures compliance with VA regulations.
• Provides frontline Veteran Services support in person and virtually; handles inquiries, explains processes, resolves routine issues, and escalates complex cases.
• Conduces routine compliance checks, maintains audit-ready records, and supports internal VA compliance reviews.
• Identifies barriers affecting veteran students; provides resource navigation and warm referrals to campus, VA, and community resources; documents contacts and follow-ups.
• Participates in VA and departmental training; supports cross-training, documentation, and peak enrollment coverage.

Educación

Associate's Degree

Bachelor's degree

Descripción del empleo

Maricopa County Community College District (MCCCD) is seeking a Student Services Specialist Sr. to provide frontline Veteran Services support and perform School Certifying Official duties, including VA enrollment certifications, amendments, and tuition reporting.

The role emphasizes compliance, coordination of student resources, and cross-training to ensure smooth operations for veteran and dependent students.