Student Services Analyst Sr

Maricopa Community College district; Mesa (AZ); On-site; USD 61,000 - 79,000; Full time

Benefits offered by this job

Tuition Reimbursement

Flexible Work Schedules

Health & Wellness Programs

Enroll in professional development

Job summary

Maricopa County Community College District is seeking a Senior Student Services Analyst to oversee the college's centralized program-entry and healthcare compliance services from application through ongoing readiness. You will supervise analysts, coordinate workloads, and ensure consistent procedures and reporting in partnership with academic leadership.

The role emphasizes leadership, risk identification, and collaboration with clinical partners, with a focus on sustaining accurate records and

Qualifications

• Lead campus-wide program entry and compliance services for healthcare programs.
• Supervise Program Entry & Compliance Analysts and coordinate workloads.
• Ensure accurate records, reliable reporting, and compliance with requirements.

Responsibilities

• Provide leadership for Mesa Community College's centralized program entry and compliance services.
• Coordinate operations and establish procedures, documentation practices, and service standards.
• Collaborate with academic program leadership, clinical partners, and vendors to sustain program integrity.

Job description

Student Services Analyst Sr

Job ID: 323459

Location: Mesa Community College

Full/Part Time: Full Time

Regular/Temporary: Regular

$60,737.36 - $78,958.77/annually DOE

116

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Monday - Thursday, 7am-6pm

12 Months

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Mesa Community College (MCC) is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first‑generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out‑of‑state tribes. Our award‑winning faculty are committed to helping students achieve their goals through high‑quality education, training, and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 colleges in MCCCD. Learn more at https://www.mesacc.edu/.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well‑being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company‑paid Life Insurance, AD&D, and Short‑Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer‑matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District‑Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)

• Sight‑On‑Site Eye Care Services

• Pre‑Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full‑time for an eligible employer)

The Senior Program Entry and Compliance Analyst provides leadership, supervision, and operational coordination for Mesa Community College's centralized program entry and compliance services, supporting students in selective‑entry and healthcare programs from application and admission through ongoing compliance and clinical readiness. Reporting directly to the Dean, this position supervises Program Entry & Compliance Analysts, coordinates operations and workloads, and establishes consistent procedures, documentation practices, and service standards that support student access, progression, and success. The Senior Analyst serves as the college's lead technical resource for specialized program‑entry processes and healthcare compliance, providing advanced analysis, interpreting applicable institutional and external requirements, resolving complex or escalated issues, and identifying risks that may affect student eligibility or clinical participation. The position collaborates with academic program leadership, college and District departments, clinical partners, and compliance vendors to ensure effective coordination, accurate records, reliable reporting, and continuous improvement across participating programs. As a working supervisor, the Senior Analyst also maintains an assigned student‑entry and compliance caseload while providing the operational leadership, staff development, cross‑training, and continuity necessary to sustain effective college‑wide services.

25% - Direct Student Entry and Compliance Services

Maintain an assigned portfolio of specialized program‑entry and healthcare compliance responsibilities, providing direct support to prospective, admitted, and continuing students. Coordinate applicable student‑entry processes, including application