Senior Venue Network Engineer

Ryman Hospitality Properties; Nashville (TN); On-site; USD 85,000 - 120,000; Full time

Job summary

Ryman Hospitality Properties' Opry Entertainment Group in Nashville seeks a Venue IT Engineer II to ensure the reliability, performance, and security of venue technology. You will focus on wired and wireless networks supporting ticketing, POS, mobile, and other mission-critical systems for live venue operations.

You will lead advanced troubleshooting, provide mentorship, and develop SOPs and runbooks while coordinating tasks during incidents, deployments, and live events.

Qualifications

• Degree in information systems, computer science or related field.
• 5+ years of progressive IT experience with networked systems.
• 3+ years of network engineering; Ubiquiti/UniFi preferred.
• 2+ years supporting POS systems ( Micros Simphony preferred ).
• Experience in high-availability, multi-site or event-driven environments.

Responsibilities

• Lead hands-on support and advanced troubleshooting of venue network infrastructure.
• Design, implement, and maintain network configurations for ticketing, POS, and mobile systems.
• Diagnose complex network issues, perform root-cause analyses, and implement fixes.
• Mentor Level I engineers and provide escalation guidance.
• Document changes, runbooks, and network diagrams; participate in on-call rotations.

Skills

Network engineering

Ubiquiti UniFi

POS systems support

Incident escalation

Technical documentation

Education

Information Systems degree

Tools

Excel

Job description

Ryman Hospitality Properties' Opry Entertainment Group in Nashville seeks a Venue IT Engineer II to ensure the reliability, performance, and security of venue technology. You will focus on wired and wireless networks supporting ticketing, POS, mobile, and other mission-critical systems for live venue operations.

You will lead advanced troubleshooting, provide mentorship, and develop SOPs and runbooks while coordinating tasks during incidents, deployments, and live events.