Senior Vendor Management & Contracts Leader

Expedia, Inc.; Seattle, Northern (WA, KY); Hybrid; USD 155,000 - 217,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness benefits

Travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a strategic vendor management professional in Seattle to lead relationships with outsourced partners and guide contract negotiations. You will coordinate cross-functional teams, identify risks, and drive improvements in the global outsourcing footprint.

You will collaborate with Legal, Procurement, and internal stakeholders to optimize vendor value while ensuring compliance and performance across the TPSP program.

Qualifications

• Bachelor’s Degree required; MBA or equivalent desired.
• Strong communication and relationship-building with suppliers.
• Ability to size and prioritise opportunities and drive business impact.
• Collaborative partner across internal functions.
• Experience in vendor management or contract negotiations is a plus.

Responsibilities

• Build and maintain relationships with outsourced partners.
• Administer communication frameworks across internal and external groups.
• Serve as a contractual expert for internal and external stakeholders.
• Provide guidance on terms and conditions of contracts.
• Negotiate contractual changes as required in support of the business.
• Act as the primary escalation point for vendor performance and contract compliance.
• Identify risks in vendor relationships and develop mitigation strategies.
• Encourage vendors to adopt innovative practices and continuous improvement.
• Partner with Legal and Procurement in support of contract negotiations.
• Identify opportunities to optimize the vendor footprint and outsourcing spend.
• Maintain understanding of global Contact Center outsourcing partners.
• Facilitate discussions and drive resolution related to disputes and performance issues.
• Develop policies and procedures to support vendor governance.
• Produce content requirements and manage action items.
• Coordinate and facilitate Partner Business Reviews.
• Drive consistent messaging and strategy to outsourced partners.

Skills

Communication

Collaboration

Customer impact

Message clarity

Numerical thinking

Education

Bachelor’s degree (MBA or equivalent)

Job description

Expedia Group is seeking a strategic vendor management professional in Seattle to lead relationships with outsourced partners and guide contract negotiations. You will coordinate cross-functional teams, identify risks, and drive improvements in the global outsourcing footprint.

You will collaborate with Legal, Procurement, and internal stakeholders to optimize vendor value while ensuring compliance and performance across the TPSP program.