Global Vendor Management Strategist

Traveltechessentialist; Washington; On-site; USD 155,000 - 217,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Employee Assistance Program

Wellness and travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is hiring for a role within the Traveler and Partner Service Platform. The position focuses on managing outsourced vendor relationships, negotiating terms, and ensuring contract compliance. You will collaborate with Legal and Procurement, and help optimize spend while mitigating risks.

Starting pay varies by location and experience; the role offers a comprehensive benefits package and opportunities to influence a global vendor footprint across diverse regions.

Qualifications

• Naturally inquisitive with excellent communication skills.
• A collaborative partner who works effectively with suppliers and across internal functions.
• You see the bigger picture and understand impact on customer experience.
• Skilled at identifying key messages and communicating them effectively.
• You are numerate and can size and prioritise opportunities.
• Bachelor’s Degree (MBA or equivalent desired).
• You are excellent at building and maintaining relationships, internally and externally.

Responsibilities

• Build and maintain strong relationships with outsourced partners.
• Administer communication frameworks across diverse internal and external groups.
• Serve as a contractual expert for internal and external stakeholders.
• Provide guidance on terms and conditions of agreements.
• Negotiate contractual changes as required for the business.
• Act as the primary escalation point for vendor performance and contract compliance.
• Identify risks in vendor relationships and develop mitigation strategies.
• Encourage vendors to adopt innovative practices and continuous improvements.
• Partner with Legal and Procurement in contract negotiations.
• Identify opportunities to optimize vendor footprint and outsourcing spend.
• Maintain understanding of global Contact Center outsourcing partners and needs.
• Facilitate discussions and drive resolution related to disputes and performance issues.
• Develop policies to support vendor governance.
• Produce content requirements and manage action items.
• Coordinate and facilitate Partner Business Reviews.

Skills

Communication

Collaborative

Strategic thinking

Messaging

Numeracy

Relationship building

Education

MBA or equivalent

Job description

Expedia Group is hiring for a role within the Traveler and Partner Service Platform. The position focuses on managing outsourced vendor relationships, negotiating terms, and ensuring contract compliance. You will collaborate with Legal and Procurement, and help optimize spend while mitigating risks.

Starting pay varies by location and experience; the role offers a comprehensive benefits package and opportunities to influence a global vendor footprint across diverse regions.