Senior Vendor Governance & Shared Services Lead

BJ's Wholesale Club; Marlborough (MA); Hybrid; USD 129,000 - 164,000; Full time

Benefits offered by this job

Weekly pay

Free BJ's Memberships

Generous PTO

Health benefits

401(k) match

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is seeking a Senior Manager, Shared Services VMO to serve as the enterprise SME for vendor governance and contract strategy. You will optimize risk, governance, and performance across global vendor relationships, partnering with Legal, Finance, and business units to drive cost efficiency and value.

The hybrid role requires leadership across cross-functional teams, with guidance on complex Work Orders, SOWs, and amendments, while driving AI/automation-enabled improvements in

Qualifications

• Bachelor’s degree in Commerce, Business, Supply Chain, or related field.
• 6–8 years of experience in vendor management, procurement, or shared services.
• Strong knowledge of vendor governance, contract management, and risk mitigation.
• Excellent negotiation, communication, and stakeholder management skills.
• Experience managing global vendors and offshore delivery models.

Responsibilities

• Develops and evolves Shared Services vendor management frameworks, policies, and best practices.
• Acts as SME for vendor governance, ensuring compliance with obligations and standards.
• Leads development and negotiation of complex contractual frameworks (Work Orders, SOWs, Amendments, Change Orders).
• Establishes performance management methodologies with KPIs, SLAs, and service credits.
• Leads cross-functional reviews to identify and mitigate vendor risks.
• Advises leadership on vendor investments, negotiations, and cost optimization.
• Leads vendor-enabled transformation initiatives, including AI and automation strategies.

Skills

Vendor governance

Negotiation

Stakeholder management

Analytical thinking

Problem solving

Education

Bachelor's degree in Commerce/Business/Supply Chain

Tools

Ariba

Job description

BJ's Wholesale Club is seeking a Senior Manager, Shared Services VMO to serve as the enterprise SME for vendor governance and contract strategy. You will optimize risk, governance, and performance across global vendor relationships, partnering with Legal, Finance, and business units to drive cost efficiency and value.

The hybrid role requires leadership across cross-functional teams, with guidance on complex Work Orders, SOWs, and amendments, while driving AI/automation-enabled improvements in