Senior UX Writer & Design Systems Leader

iCapital, Inc.; Salt Lake City (UT); Hybrid; USD 125,000 - 150,000; Full time

Job summary

iCapital, Inc. is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging content for all products, including AI-driven capabilities.

You will define intuitive inputs and ensure outputs are clear and consistent, collaborating with product leadership to elevate content standards. You will help shape and scale design system content guidelines and governance, supporting multi-language and multi-currency environments while working

Qualifications

• 7+ years of experience in UX writing, content design, or digital product content strategy.
• Bachelor’s degree in English, communications, journalism, UX design, human-computer interaction, or a related discipline, or equivalent experience with financial services, or other regulated industries.
• Demonstrated experience designing application flows, subscriptions, onboarding journeys, and user guidance for digital products.
• Provide clear, user-focused writing for complex systems or enterprise applications.
• Experience developing and building design systems, content standards, and governance frameworks.
• Proficiency with collaboration and design tools such as Figma, Confluence, or similar platforms.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience working in fast-paced product environments.
• Familiar with accessibility standards such as WCAG 2.1 AA and inclusive design principles.
• Experience working with AI-assisted content tools.
• Experience working within legal, regulatory, and compliance review processes, collaborating closely with cross-functional teams to ensure designs meet approval requirements.
• Portfolio, website, or any other relevant link to your work in your resume is required.

Responsibilities

• Operate as both a hands-on contributor and a strategic leader.
• Create clear, consistent, and user-centered content that guides clients through complex application workflows, subscription and onboarding journeys.
• Drive content design leadership by shaping and evolving iCapital design system writing style guides, reusable patterns, and governance frameworks to ensure consistent, multi-language and multi-currency experiences across platforms.
• Guide content recommendation through design critiques, content reviews, and collaborative workshops.
• Ensure all content aligns with accessibility standards, regulatory guidelines, and plain-language best practices.
• Manage multiple priorities and deliver high-quality content solutions.
• Collaborate cross-functionally with the UX, Product, Legal and Compliance teams and business stakeholders to translate requirements into effective content solutions.

Skills

UX writing

Content strategy

Design systems

Stakeholder management

Collaboration tools

AI content tools

Education

Bachelor’s degree in English / related field

Tools

Figma

Confluence

Jira

Job description

iCapital, Inc. is seeking a Senior UX Writer to enhance the user experience across the iCapital platform by crafting clear, engaging content for all products, including AI-driven capabilities.

You will define intuitive inputs and ensure outputs are clear and consistent, collaborating with product leadership to elevate content standards. You will help shape and scale design system content guidelines and governance, supporting multi-language and multi-currency environments while working