Senior UX Writer & Design Systems Leader

iCapital; Salt Lake City (UT); Hybrid; USD 125,000 - 150,000; Full time

Benefits offered by this job

Equity

Annual bonus

Health benefits

PTO

Hybrid work model

Job summary

iCapital is seeking a Senior UX Writer to elevate the user experience across the platform by delivering clear, user-centered content for complex workflows and AI‑driven features. You will work hands-on and lead content guidelines, ensuring consistency across languages and currencies.

Collaborating with product, legal, and design, you will shape the design system, governance, and accessibility standards while managing multiple priorities.

Qualifications

• 7+ years in UX writing, content design, or digital product content strategy
• Bachelor's degree in English, communications, journalism, UX design, HCI, or equivalent experience with financial services or regulated industries
• Experience designing application flows, onboarding journeys, and user guidance for digital products
• Clear, user-focused writing for complex systems or enterprise applications
• Experience building design systems, content standards, governance frameworks

Responsibilities

• Hands-on contributor and strategic leader
• Create clear, consistent, user-centered content guiding clients through complex workflows and onboarding journeys
• Shape and evolve iCapital design system writing style guides, reusable patterns, and governance frameworks for multi-language and multi-currency experiences
• Guide content recommendations via design critiques, reviews, and collaborative workshops
• Ensure content aligns with accessibility standards, regulatory guidelines, and plain-language best practices
• Manage multiple priorities and deliver high-quality content solutions
• Collaborate with UX, Product, Legal, Compliance and business stakeholders to translate requirements into content solutions

Skills

UX writing

Content strategy

Design systems

Stakeholder management

Figma

Confluence

Accessibility WCAG

Education

Bachelor's degree in English/communications/UX design or related discipline

Tools

Figma

Confluence

Job description

iCapital is seeking a Senior UX Writer to elevate the user experience across the platform by delivering clear, user-centered content for complex workflows and AI‑driven features. You will work hands-on and lead content guidelines, ensuring consistency across languages and currencies.

Collaborating with product, legal, and design, you will shape the design system, governance, and accessibility standards while managing multiple priorities.