Senior UX/UI Designer — AI-Powered Product & Design Systems

Jobtailor; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Coventry is seeking a seasoned product designer to own end-to-end design of core user journeys—covering employee tooling and external customer interfaces. You will produce wireframes, mockups, and prototypes that make complex processes intuitive for diverse users.

Define and evolve information architecture and ontology; establish the design foundation for AI-powered features; build and maintain a scalable design system; and contribute to the product roadmap with user insight.

Qualifications

• 3–7 years of product design experience with a strong portfolio of shipped, B2B and B2C-facing work — user research, ontological decisions, wireframes, and live products.
• Deep UX fundamentals: information architecture, interaction design, user flows, and the ability to design for users making high-stakes decisions.
• Strong UI craft in Figma — typography, visual hierarchy, spacing, and production-ready designs.
• Actively using AI and generative AI tools in your design workflow, with a real point of view on how they change the work — not just the speed.
• Clear communicator who can present and defend design decisions, take feedback directly, and keep moving in a fast-paced, collaborative environment.
• Track record of owning projects end-to-end and delivering against milestones.

Responsibilities

• Own the end-to-end design of core users journeys — both employee tooling use-cases and external customer interfaces and product surfaces — producing wireframes, mockups, and prototypes that make complex processes intuitive and easy-to-use
• Define and evolve the product surfaces’ information architecture and ontology: the labels, categories, and conceptual models that help both high-skill and first-time users navigate and operate quickly and effectively
• Establish the design foundation for AI-powered features, including how consumers and internal business users interact with intelligent guidance, dynamic recommendations, and agent-driven workflows
• Build and maintain a design system that keeps the experience consistent, accessible, and ready to scale across product surfaces
• Contribute to the product roadmap with user insight and design thinking — and help set the future trajectory of Coventry's workflows and external surfaces

Skills

Information architecture

Interaction design

User flows

End-to-end ownership

Communication

Project delivery

Tools

Figma

Job description

Coventry is seeking a seasoned product designer to own end-to-end design of core user journeys—covering employee tooling and external customer interfaces. You will produce wireframes, mockups, and prototypes that make complex processes intuitive for diverse users.

Define and evolve information architecture and ontology; establish the design foundation for AI-powered features; build and maintain a scalable design system; and contribute to the product roadmap with user insight.