Senior UX Strategy Leader – Associate Director

Depository Trust & Clearing Corporation; Jersey City (NJ); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Base pay + annual incentive

Health and life insurance

Pension / Retirement

Paid Time Off

Hybrid work model

Job summary

Depository Trust & Clearing Corporation (DTCC) is seeking an Associate Director of User Experience Design to drive enterprise UX strategy, lead high-impact initiatives, and champion human-centered design across DTCC's global financial services ecosystem. The role requires extensive leadership, design thinking expertise, and a strong portfolio of enterprise-scale UX solutions.

You will oversee journeys, personas, and design systems, collaborating with Product, Technology, and Business teams to

Qualifications

• Minimum 15 years in UX design with 5+ years in leadership roles.
• Experience in financial services or related regulated industries.

Responsibilities

• Shape and evolve enterprise UX strategy across DTCC.
• Lead workshops and discovery sessions focused on empathy and ideation.
• Oversee user journeys, personas, and design systems.
• Collaborate with Product, Technology, and Business teams to standardize UX methodologies.
• Mentor and develop UX designers and researchers within the COE.

Skills

Design thinking

Empathy

Stakeholder leadership

UX research

Interaction design

Portfolio development

Education

Bachelor's in Design

Master's in Design or related field

Tools

Figma

Sketch

Job description

Depository Trust & Clearing Corporation (DTCC) is seeking an Associate Director of User Experience Design to drive enterprise UX strategy, lead high-impact initiatives, and champion human-centered design across DTCC's global financial services ecosystem. The role requires extensive leadership, design thinking expertise, and a strong portfolio of enterprise-scale UX solutions.

You will oversee journeys, personas, and design systems, collaborating with Product, Technology, and Business teams to