Senior UX Researcher — Remote, Strategy & Discovery Lead

Independence Pet Group; Northern (KY); Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Healthcare

Parental Leave

Paid Time Off

Retirement savings plan

Pet-friendly options

Job summary

Independence Pet Group is seeking a Senior UX Researcher to lead end-to-end research initiatives and translate insights into product decisions. You will partner with product, design, and engineering to shape a growing suite of digital products and experiences.

The role emphasizes research-driven decision-making and a strong portfolio in UX research. The position is remote in the USA with responsibilities spanning strategy, evidence generation, and advocacy for user-centered design.

Qualifications

• Bachelor’s or Master’s degree in HCI, UX Design, CS, Psychology, or related field.
• 5+ years of professional UX research experience.
• Strong portfolio showing end-to-end research and measurable impact on product decisions.
• Experience combining qualitative and quantitative data to inform decisions.
• Ability to translate complex findings into clear, actionable insights.
• Experience owning research that influenced product direction or business outcomes.

Responsibilities

• Plan and conduct generative and evaluative research aligned to product goals.
• Synthesize findings into actionable insights and communicate through reports and journey maps.
• Partner with product, design, and engineering to embed insights across the lifecycle.
• Contribute to research processes, repositories, and best practices.
• Translate insights into user flows, wireframes, or lightweight prototypes for testing.
• Advocate for a user-centered mindset across the organization.

Skills

UX research

Storytelling

Stakeholder management

Communication

Research advocacy

Education

Bachelor’s or Master’s degree in HCI/UX related field

Tools

Ballpark

Dig One Upsiide

Qualtrics

SurveyMonkey

Google Analytics

Figma

FigJam

Job description

Independence Pet Group is seeking a Senior UX Researcher to lead end-to-end research initiatives and translate insights into product decisions. You will partner with product, design, and engineering to shape a growing suite of digital products and experiences.

The role emphasizes research-driven decision-making and a strong portfolio in UX research. The position is remote in the USA with responsibilities spanning strategy, evidence generation, and advocacy for user-centered design.