Senior UX Researcher - Remote (Higher Ed & Libraries)

jobgether; New York (NY); Remote; USD 104,000 - 149,000; Full time

Benefits offered by this job

Remote work for U.S.-based employees

Medical, dental, and vision insurance

Life and disability insurance

Flexible spending accounts

Retirement savings plan

Paid parental leave

Paid holidays and paid time off

Mentoring and professional development

Career growth resources

Opportunities to influence product

Accessible research focus

Job summary

jobgether is seeking a Senior User Experience Researcher based in the United States to advance usability, accessibility, and research effectiveness across digital platforms used for academic and scholarly research.

You will own end-to-end qualitative and quantitative research across the product lifecycle, collaborating with UX designers, product managers, and cross-functional teams to deliver actionable insights that shape higher education tools.

Qualifications

• Bring at least 5 years of experience in UX research, human-computer interaction, or a closely related field.
• Demonstrate strong expertise in both qualitative and quantitative user research methods.
• Have experience transforming ambiguous or complex problem spaces into focused research questions and clear research direction.
• Demonstrate experience working within cross-functional product teams alongside UX, product, design, and other stakeholders.
• Possess excellent written, verbal, communication, presentation, and storytelling skills.
• Have a diverse research portfolio demonstrating meaningful impact across complex products, users, or problem spaces.
• Be able to advocate for user needs and communicate research implications effectively to both technical and non-technical stakeholders.
• Be based in the United States, excluding U.S. territories.

Responsibilities

• Own research initiatives from end to end, including research planning, study design, participant engagement, execution, analysis, and delivery across the product lifecycle.
• Design and conduct qualitative and quantitative research to understand user behaviors, needs, motivations, challenges, and expectations.
• Conduct usability testing, user interviews, surveys, field studies, and other appropriate research methods to address product and user experience questions.
• Translate complex research findings into clear, actionable insights and recommendations that can inform product decisions.
• Partner closely with UX designers, product managers, and other stakeholders to influence product direction, priorities, and strategy.
• Advocate for user-centered design principles and evidence-based UX research practices across cross-functional teams.

Skills

UX research

Qualitative methods

Quantitative methods

Cross-functional teamwork

Communication skills

Research storytelling

Education

Master's or PhD in HCI

Job description

jobgether is seeking a Senior User Experience Researcher based in the United States to advance usability, accessibility, and research effectiveness across digital platforms used for academic and scholarly research.

You will own end-to-end qualitative and quantitative research across the product lifecycle, collaborating with UX designers, product managers, and cross-functional teams to deliver actionable insights that shape higher education tools.