Senior UX Researcher – IoT & Connected Hardware

Staff Perm; Richardson (TX); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Life Insurance

Disability

Telehealth

Prescription drug discount

Job summary

Staff Perm is seeking an experienced UX Researcher to lead end-to-end mixed-method research across hardware and software ecosystems, including consumer IoT and enterprise portals.

The role involves designing qualitative and quantitative studies, recruiting participants, conducting interviews and usability tests, and turning findings into actionable insights that guide product strategy and user-centered design.

Qualifications

• 5+ years of UX research experience across digital products and connected hardware.
• Expertise in qualitative and quantitative research methodologies.
• Experience conducting usability testing, contextual inquiry, interviews, surveys, diary studies, and field research.
• Ability to synthesize complex findings into clear recommendations.
• Experience with cross-functional product, engineering, and design teams.
• Knowledge of accessibility standards and inclusive design principles.
• Experience with research repositories and insight tools (Dovetail, UserTesting, Maze, Qualtrics, UserZoom).

Responsibilities

• Lead end-to-end mixed-method research initiatives for hardware and software ecosystems.
• Collaborate with Product Managers, UX Designers, and Engineers to inform strategy.
• Translate research insights into actionable design and product recommendations.

Skills

UX research

Qualitative methods

Quantitative methods

Usability testing

Interviews

Cross-functional collaboration

Accessibility standards

Insight management tools

Tools

Dovetail

UserTesting

Maze

Qualtrics

UserZoom

Job description

Staff Perm is seeking an experienced UX Researcher to lead end-to-end mixed-method research across hardware and software ecosystems, including consumer IoT and enterprise portals.

The role involves designing qualitative and quantitative studies, recruiting participants, conducting interviews and usability tests, and turning findings into actionable insights that guide product strategy and user-centered design.