UX Researcher

Staff Perm; Richardson (TX); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Life Insurance

Disability

Telehealth

Prescription drug discount

Job summary

Staff Perm is seeking an experienced UX Researcher to lead end-to-end mixed-method research across hardware and software ecosystems, including consumer IoT and enterprise portals.

The role involves designing qualitative and quantitative studies, recruiting participants, conducting interviews and usability tests, and turning findings into actionable insights that guide product strategy and user-centered design.

Qualifications

• 5+ years of UX research experience across digital products and connected hardware.
• Expertise in qualitative and quantitative research methodologies.
• Experience conducting usability testing, contextual inquiry, interviews, surveys, diary studies, and field research.
• Ability to synthesize complex findings into clear recommendations.
• Experience with cross-functional product, engineering, and design teams.
• Knowledge of accessibility standards and inclusive design principles.
• Experience with research repositories and insight tools (Dovetail, UserTesting, Maze, Qualtrics, UserZoom).

Responsibilities

• Lead end-to-end mixed-method research initiatives for hardware and software ecosystems.
• Collaborate with Product Managers, UX Designers, and Engineers to inform strategy.
• Translate research insights into actionable design and product recommendations.

Skills

UX research

Qualitative methods

Quantitative methods

Usability testing

Interviews

Cross-functional collaboration

Accessibility standards

Insight management tools

Tools

Dovetail

UserTesting

Maze

Qualtrics

UserZoom

Job description

UX Researcher

ONLY LOCAL CANDIDATES TO DALLAS, TX

We are seeking an experienced UX Researcher to lead end-to-end mixed-method research initiatives across a diverse hardware and software ecosystem, including consumer IoT applications, heavy equipment controls, and technical B2B portal platforms.

In this role, you will design and execute qualitative and quantitative research studies, recruit participants, conduct interviews, contextual inquiries, usability testing, surveys, and field research, then transform findings into actionable insights that drive product strategy and user-centered design.

You will partner closely with Product Managers, UX Designers, Engineers, and other stakeholders to improve user experiences across both digital interfaces and physical environments.

The ideal candidate has experience researching both B2B and B2C users, understands complex workflows involving connected devices, excels at communicating research findings through compelling storytelling and data visualization, and has experience managing research repositories and promoting accessible, evidence-based design practices.

Required Qualifications

• 5+ years of UX research experience supporting digital products and/or connected hardware.
• Expertise in qualitative and quantitative research methodologies.
• Experience conducting usability testing, contextual inquiry, interviews, surveys, diary studies, and field research.
• Strong ability to synthesize complex research findings into clear recommendations.
• Experience collaborating with cross-functional Product, Engineering, and Design teams.
• Knowledge of accessibility standards and inclusive design principles.
• Experience with research repositories and insight management tools (e.g., Dovetail, UserTesting, Maze, Qualtrics, UserZoom, or similar).
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience with consumer IoT products, industrial equipment interfaces, or enterprise/B2B applications.
• Familiarity with hardware-software ecosystems and connected device experiences.
• Experience researching both technical and non-technical user populations.

LOCATION: Richardson, TX 75080

POSITION: Right to Hire

SCHEDULE: 8AM - 5PM

PAY RANGE: $40hr

BENEFITS: Healthcare, Dental, Vision, Life, Disability, Telehealth, Prescription Drug Discount Plan etc.

Application Requirement

• Please include a link to your UX portfolio on your resume.

Pre-Employment Screening

Please note that all offers of employment are contingent upon the successful completion of a background check and drug screening based on local, state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.