Senior UX Researcher

Trillium Staffing; Palo Alto (CA); Vor Ort; USD 90.000 - 96.000; Vollzeit

Zusammenfassung

Trillium Drivers in Alto, CA is seeking a Senior UX Researcher to shape the future of mobility. You will independently conduct user research and usability studies, and collaborate with Designers to translate insights into system concepts and journey maps.

The role partners with external vendors and academia, analyzes customer data, and steers UX strategy for North America and beyond, with a commitment to quality and an Equal Opportunity employer.

Qualifikationen

• Requires a Bachelor’s degree in Human Computer Interaction, Information Technology, Cognitive Psychology, Human Factors, Social Studies or Anthropology.
• Interface/Interaction Design, or a related field.
• Requires 2-5 years of relevant experience.
• Knowledge of user research methodologies and data analytics methods.

Aufgaben

• Independently or collaboratively conduct user research and usability studies to uncover valuable insights.
• Partner with external vendors and academia to identify user and customer needs and pinpoint gaps in their experiences.
• Analyze customer data from internal systems and external studies to reveal key needs and experience gaps.
• Collaborate closely with UX Designers to propose system solutions, design innovative concepts, and define project essentials such as principles, personas, journey maps, and use cases.
• Play a pivotal role in shaping and aligning the UX strategy for North America and on a global scale.
• Perform additional job-related responsibilities as assigned, contributing to the team’s overall success.

Kenntnisse

User research

Usability testing

Data analysis

Ausbildung

Bachelor’s degree in Human Computer Interaction, Information Technology, Cognitive Psychology, Human Factors, Social Studies, Anthropology

Jobbeschreibung

Trillium Drivers is now seeking a Senior UX Researcher in Alto, CA!

Pay rate is $65-70/HR.As a Senior UX Researcher, you will play a pivotal role in shaping the future of mobility.

Responsibilities

• Independently or collaboratively conduct user research and usability studies to uncover valuable insights.
• Partner with external vendors and academia to identify user and customer needs and pinpoint gaps in their experiences.
• Analyze customer data from internal systems and external studies to reveal key needs and experience gaps.
• Collaborate closely with UX Designers to propose system solutions, design innovative concepts, and define project essentials such as principles, personas, journey maps, and use cases.
• Play a pivotal role in shaping and aligning the UX strategy for North America and on a global scale.
• Perform additional job-related responsibilities as assigned, contributing to the team’s overall success.

Qualifications

• Requires a Bachelor’s degree in Human Computer Interaction, Information Technology, Cognitive Psychology, Human Factors, Social Studies, Anthropology( Master’s Degree Preferred)
• Interface/Interaction Design, or a related field.
• Requires 2-5 years of relevant experience.
• Knowledge and experience of user research methodologies such as usability testing, focus group interviews, observational studies, quantitative and qualitative studies, diary studies.
• Knowledge and experience of data analytics methodologies such as regression analysis, correlation analysis, conjoint analysis, and cluster analysis.
• Knowledge of Human Factors in mobility product is preferred.

Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.