Senior UX Operations Lead: Scale User-Centric Programs

Skill; Mountain View (CA); On-site; USD 142,000 - 153,000; Full time

Benefits offered by this job

Subsidized health plan

Vision plan

Dental plan

Paid sick leave

401(k) retirement plan with match

Aquent Gymnasium training

Job summary

Aquent Talent is seeking a proactive UX Operations Specialist to orchestrate seamless UX programs in a fast-paced, global tech environment. This temporary role focuses on driving user-experience initiatives, improving processes, and ensuring insights shape product decisions across cross-functional teams in Mountain View.

You will lead planning, measure UX impact, foster collaboration, and build scalable processes and dashboards that translate data into actionable improvements for millions of

Qualifications

• Proficiency in risk management.
• Expertise in UX program, project, or operations management.
• Ability to run effective meetings and drive productive discussions.
• Experience with situational leadership and product lifecycle.
• Strong UX business acumen and data-informed decision making.

Responsibilities

• Identify and champion opportunities for UX excellence, driving initiatives that enhance the user experience and operational efficiency.
• Lead scoping, planning, and delivery of programs to achieve product goals and user insights.
• Develop strategic planning with cross-functional partners focusing on user needs and dependencies.
• Drive analytics for large cross-functional projects and translate data into insights.
• Create business cases and engage stakeholders to enable continuous improvements.
• Design scalable processes and tools for seamless cross-functional collaboration.
• Define and report UX metrics, establish baselines and track progress.
• Build systems to capture UX impact metrics and identify improvement opportunities.
• Integrate diverse data sources to map user behavior and product performance.
• Foster collaboration across UX teams and manage large working groups.
• Cultivate stakeholder relationships and align programs with strategic goals.
• Communicate insights and narratives effectively to diverse audiences.
• Oversee deliverables and conduct retrospectives for continuous improvement.

Skills

Risk management

UX program management

Project management

Operations management

Facilitation

Lifecycle awareness

UX analytics

Job description

Aquent Talent is seeking a proactive UX Operations Specialist to orchestrate seamless UX programs in a fast-paced, global tech environment. This temporary role focuses on driving user-experience initiatives, improving processes, and ensuring insights shape product decisions across cross-functional teams in Mountain View.

You will lead planning, measure UX impact, foster collaboration, and build scalable processes and dashboards that translate data into actionable improvements for millions of