Senior UX/HCD Designer for Public Sector Accessibility

ECS Corporate Services; Arlington (VA); Hybrid; USD 135,000 - 155,000; Full time

Job summary

Everforth ECS in Arlington, VA is seeking a Senior UX/HCD Designer to lead human-centered design across cross-functional teams supporting the CIRCIA program. You will ensure digital services are usable, accessible, and aligned with regulatory requirements while focusing on reducing friction in complex regulatory reporting workflows.

The role requires leading design work with product, engineering, and compliance stakeholders, leveraging user research to drive decisions and delivering clear

Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent professional experience.
• 7+ years of product design experience translating complex or technical requirements into clear user experiences.
• Proficiency with design and prototyping tools (e.g., Figma, Mural) and preparing detailed design specifications for engineering handoff.
• Experience identifying and documenting usability and accessibility issues.
• Strong collaboration and communication across technical, design, and non-technical stakeholders.

Responsibilities

• Lead design efforts for one or more priority digital products or forms, partnering with business owners, engineering, and compliance/legal stakeholders to define ambiguous problems and align priorities.
• Prepare draft specifications, annotations, interaction notes, screen states, and expected behaviors for review by senior design leadership.
• Provide structured handoffs to engineering and operations, including acceptance criteria grounded in user research.
• Identify and escalate design issues early to ensure accessibility and regulatory requirements are met throughout the lifecycle.

Skills

User research

Usability testing

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Design/HCI

Tools

Figma

Mural

Job description

Everforth ECS in Arlington, VA is seeking a Senior UX/HCD Designer to lead human-centered design across cross-functional teams supporting the CIRCIA program. You will ensure digital services are usable, accessible, and aligned with regulatory requirements while focusing on reducing friction in complex regulatory reporting workflows.

The role requires leading design work with product, engineering, and compliance stakeholders, leveraging user research to drive decisions and delivering clear