Senior UX Designer for AI-Driven Enterprise

Sedgwick; Shreveport (LA); Remote; USD 90,000 - 150,000; Full time

Job summary

Sedgwick is seeking a Senior UX Designer for its AI initiatives. You will shape intuitive, human-centered AI experiences that drive large-scale transformation across enterprise systems and workflows.

The role focuses on Generative AI, agentic tools, and conversational interfaces to improve productivity and decision-making. You will partner with AI architects, engineers, and business leaders to translate complex AI capabilities into practical designs, ensuring accessibility, trust, and a seamless

Qualifications

• Bachelor’s degree in User Experience Design, Human-Computer Interaction, Product Design, or related field required.
• Master’s degree in AI Interaction Design or related discipline preferred.
• Seven years of related experience in UX design, product design, or digital experience strategy, with AI-enabled products preferred.

Responsibilities

• Lead UX strategy and design direction for AI-enabled products and workflows.
• Design experiences for Generative AI platforms, chat-based interfaces, and copilot tools.
• Collaborate with AI architects, engineers, and stakeholders to translate AI into user-centered designs.
• Develop user journeys, personas, service blueprints, wireframes, and prototypes.
• Design conversational prompts, flows, and escalation paths for AI experiences.
• Ensure transparency, trust, and accessibility in AI tools.
• Conduct user research, usability testing, and journey mapping to identify needs.
• Collaborate with data, analytics, engineering, and platform teams for informed designs.
• Support governance, consent, explainability, and feedback mechanisms in AI UX.
• Create reusable UX patterns and design standards across AI products.

Skills

UX design

Generative AI

Conversational AI

User research

Wireframing

Prototyping

Design systems

Figma

Collaboration

Communication

Education

Bachelor's degree in UX/RS/CS or related field

Master's degree in HCI/AI Design preferred

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a Senior UX Designer for its AI initiatives. You will shape intuitive, human-centered AI experiences that drive large-scale transformation across enterprise systems and workflows.

The role focuses on Generative AI, agentic tools, and conversational interfaces to improve productivity and decision-making. You will partner with AI architects, engineers, and business leaders to translate complex AI capabilities into practical designs, ensuring accessibility, trust, and a seamless