Senior UX Designer: AI Research & Digital Experience Remote

Digital Realty; Denver (CO); Remote; USD 125,000 - 145,000; Full time

Job summary

Digital Realty seeks a Senior UX Designer (Research, Insights & AI Experience) to shape the next generation of our digital ecosystem. You’ll blend UX research, experience design, analytics, and AI-powered innovation to improve customer engagement and business outcomes across enterprise platforms.

You’ll partner with cross-functional teams, lead design hypotheses, create wireframes and high-fidelity prototypes, and measure impact through data-driven insights.

Qualifications

• 5+ years of UX design, product design, or digital experience design.
• Strong portfolio demonstrating user-centered design with measurable outcomes.
• Experience conducting user research and translating insights into designs.
• Advanced proficiency with Figma and modern prototyping tools.
• Excellent communication and stakeholder management; ability to work autonomously.
• Experience collaborating with cross-functional teams and Agile environments.
• Interest in AI-enabled design and emerging technologies.

Responsibilities

• Conduct qualitative and quantitative UX research to identify customer needs, pain points, opportunities, and emerging behaviors.
• Analyze user engagement, behavioral, and conversion data to generate actionable insights and recommendations.
• Develop personas, customer journey maps, experience models, and design hypotheses.
• Create wireframes, user flows, prototypes, and high-fidelity designs using modern design tools.
• Design intuitive, accessible, and customer-centered digital experiences that align with business objectives.
• Partner with developers, content strategists, marketers, and business stakeholders to deliver impactful digital experiences.
• Design and support A/B testing, experimentation, and experience optimization initiatives.
• Measure experience effectiveness and recommend improvements based on research findings and performance metrics.
• Leverage AI-powered tools to accelerate research, ideation, prototyping, content planning, and design workflows.
• Explore and implement AI-driven opportunities including personalization, conversational interfaces, intelligent content delivery, and AI-assisted digital journeys.

Skills

UX design

User research

Prototyping

Data analytics

Communication

Independent work

Cross-functional collaboration

AI awareness

Portfolio development

Tools

Figma

Prototype tools

Job description

Digital Realty seeks a Senior UX Designer (Research, Insights & AI Experience) to shape the next generation of our digital ecosystem. You’ll blend UX research, experience design, analytics, and AI-powered innovation to improve customer engagement and business outcomes across enterprise platforms.

You’ll partner with cross-functional teams, lead design hypotheses, create wireframes and high-fidelity prototypes, and measure impact through data-driven insights.