Senior UX Designer: AI-Driven UX Experience (Remote)

Digital Realty; San Francisco (CA); Remote; USD 125,000 - 145,000; Full time

Job summary

Digital Realty seeks a Senior UX Designer (Research, Insights & AI Experience) to shape the digital ecosystem. This role blends UX research, experience design, analytics, and AI-powered innovation to boost customer engagement and business outcomes.

You'll collaborate with cross-functional teams across product and marketing, create personas and journey maps, run experiments, and translate data into intuitive, accessible designs.

Qualifications

• 5+ years of UX or product design experience.
• Strong portfolio with measurable outcomes.
• Experience conducting user research.
• Proficiency with Figma.
• Excellent communication and stakeholder management.
• Ability to work independently in fast-paced environments.

Responsibilities

• Conduct qualitative and quantitative UX research to identify needs, pain points, opportunities, and emerging behaviors.
• Analyze engagement data to generate actionable insights and recommendations.
• Develop personas, customer journey maps, experience models, and design hypotheses.
• Create wireframes, user flows, prototypes, and high-fidelity designs.
• Design intuitive, accessible digital experiences that align with business objectives.
• Partner with developers, content strategists, marketers, and business stakeholders to deliver impactful digital experiences.
• Design and support A/B testing, experimentation, and experience optimization initiatives.
• Measure experience effectiveness and recommend improvements based on research findings and performance metrics.
• Leverage AI-powered tools to accelerate research, ideation, prototyping, content planning, and design workflows.
• Explore and implement AI-driven opportunities including personalization and intelligent content delivery.

Skills

UX research

User-centered design

Figma

Data analysis

Communication

Cross-functional collaboration

AI interest

Independent work

Tools

Prototyping tools

Job description

Digital Realty seeks a Senior UX Designer (Research, Insights & AI Experience) to shape the digital ecosystem. This role blends UX research, experience design, analytics, and AI-powered innovation to boost customer engagement and business outcomes.

You'll collaborate with cross-functional teams across product and marketing, create personas and journey maps, run experiments, and translate data into intuitive, accessible designs.