Senior UX Designer — AI & Enterprise Platforms

Sedgwick; Beryl (WV); On-site; USD 90,000 - 130,000; Full time

Job summary

Sedgwick is seeking a UX AI Designer within the Transformation Office to shape intuitive AI experiences across enterprise systems, collaborating with AI architects, product owners, engineering, data teams, business stakeholders, and end users. The role focuses on practical, trustworthy AI that drives transformation.

The ambition is to deliver human-centered AI experiences, including Generative AI, conversational interfaces, and governance, with leadership in design standards and adoption across

Qualifications

• Seven years of related UX design experience, with AI-enabled products.
• Experience in enterprise platforms and transformation initiatives.
• Experience with Generative AI and AI-powered interfaces.

Responsibilities

• Leads UX strategy and design for AI-enabled products and workflows.
• Designs experiences for Generative AI platforms and chat interfaces.
• Translates AI capabilities into practical, user-centered designs.
• Develops user journeys, personas, wireframes, prototypes, and flows.
• Ensures designs are transparent, explainable, and governable.

Skills

AI UX design

User research

UX systems

Wireframing

Prototyping

Design systems

Cross-functional

Communication

Education

Bachelors in related field

Masters preferred

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a UX AI Designer within the Transformation Office to shape intuitive AI experiences across enterprise systems, collaborating with AI architects, product owners, engineering, data teams, business stakeholders, and end users. The role focuses on practical, trustworthy AI that drives transformation.

The ambition is to deliver human-centered AI experiences, including Generative AI, conversational interfaces, and governance, with leadership in design standards and adoption across