Senior UX Designer, AI-Driven Enterprise Transformation

Sedgwick; Montana City (MT); On-site; USD 90,000 - 130,000; Full time

Job summary

Sedgwick is seeking a UX AI Designer within the Transformation Office to shape intuitive, human-centered AI experiences across enterprise systems. You will translate Generative AI capabilities into practical, user-centered designs, partnering with AI architects, product owners, engineering, data teams, and end users to ensure usable, governable outcomes.

You will develop journeys, personas, wireframes, and prototypes while advocating for accessibility, explainability, and governance in AI tools.

Qualifications

• Bachelor's degree in UX Design or related field.
• 7+ years of UX design experience, including AI-enabled products.
• Experience with Generative AI, chat interfaces, and enterprise platforms.

Responsibilities

• Leads UX strategy and design direction for AI-enabled products and workflows.
• Designs UX for Generative AI platforms, conversational AI, copilots, and automation tools.
• Translates AI capabilities into practical, user-centered designs for enterprise systems.

Skills

AI UX translation

UX design methods

User research

Communication skills

Cross-functional collab

Education

Bachelor’s in UX / HCI / Product Design

Master’s in AI Interaction / Design Strategy (preferred)

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a UX AI Designer within the Transformation Office to shape intuitive, human-centered AI experiences across enterprise systems. You will translate Generative AI capabilities into practical, user-centered designs, partnering with AI architects, product owners, engineering, data teams, and end users to ensure usable, governable outcomes.

You will develop journeys, personas, wireframes, and prototypes while advocating for accessibility, explainability, and governance in AI tools.