Senior UX Designer - AI & Enterprise Transformation

Sedgwick; Missouri; On-site; USD 90,000 - 120,000; Full time

Job summary

Sedgwick is seeking a UX AI Designer within the Transformation Office to shape intuitive AI experiences that scale across enterprise systems and workflows. You will translate Generative AI capabilities into practical, user-centered designs that are usable, explainable, and governed.

You’ll partner with AI architects, engineers, data teams, and business stakeholders to create journeys, prompts, and interfaces that improve productivity and adoption of AI-enabled solutions.

Qualifications

• Bachelor’s degree in User Experience Design, Human-Computer Interaction, Product Design, Interaction Design, Cognitive Science, Psychology, Computer Science, Information Systems, or a related field from an accredited college or university required.
• Master’s degree in AI Interaction Design, Design Strategy, Human-Factors, or related discipline preferred.

Responsibilities

• Leads the user experience strategy and design direction for AI-enabled products, tools, platforms, and workflows.
• Designs user experiences for Generative AI platforms, conversational AI tools, agentic AI systems, copilots, chat-based interfaces, and workflow automation.
• Partners with AI architects, engineers, product owners, business leaders, and end users to translate AI capabilities into practical, user-centered designs.
• Develops user journeys, personas, service blueprints, wireframes, prototypes, and usability flows across systems.

Skills

AI translate to UX

UX strategy

Prototyping

User research

Design systems

Education

Bachelor’s degree in UX/Design/CS

Master’s in related field (preferred)

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a UX AI Designer within the Transformation Office to shape intuitive AI experiences that scale across enterprise systems and workflows. You will translate Generative AI capabilities into practical, user-centered designs that are usable, explainable, and governed.

You’ll partner with AI architects, engineers, data teams, and business stakeholders to create journeys, prompts, and interfaces that improve productivity and adoption of AI-enabled solutions.