Senior UX Designer, AI-Driven Enterprise Solutions

Sedgwick; Nebraska; On-site; USD 65,000 - 95,000; Full time

Job summary

Sedgwick is seeking a UX AI Designer to shape intuitive experiences for enterprise AI platforms within the Transformation Office. The role focuses on translating Generative AI capabilities into usable, scalable designs across multiple systems and workstreams.

You will partner with AI architects, engineers and business leaders to create user journeys, wireframes, prototypes and governance-aware interfaces that drive adoption and business outcomes.

Qualifications

• Bachelor’s degree in UX Design, HCI, or related field required.
• Master’s degree in AI Interaction Design preferred.
• Seven years of UX/design experience, with at least three years in AI-enabled products.
• Experience with Generative AI, conversational interfaces, and enterprise platforms.
• Experience in complex corporate environments with cross-functional teams.

Responsibilities

• Lead UX strategy and design direction for AI-enabled products.
• Design experiences for Generative AI platforms and chat interfaces.
• Translate AI capabilities into user-centered designs.
• Develop user journeys, wireframes, prototypes, and interaction models.
• Design conversational and prompt-based experiences with governance in mind.
• Apply human-centered design to ensure explainability and adoption.
• Conduct user research, usability testing, and journey mapping.
• Collaborate with data, analytics, engineering, and platform teams.
• Create design standards and reusable interaction patterns.
• Partner with change management for user adoption and rollout.

Skills

UX design

Generative AI

Conversational UI

Prototyping

Wireframes

Usability testing

Design systems

Figma

Cross-functional collaboration

Stakeholder interviews

Education

Bachelor’s degree in UX Design

Master’s in AI Interaction Design

Tools

Figma

FigJam

Miro

Adobe Creative Suite

Job description

Sedgwick is seeking a UX AI Designer to shape intuitive experiences for enterprise AI platforms within the Transformation Office. The role focuses on translating Generative AI capabilities into usable, scalable designs across multiple systems and workstreams.

You will partner with AI architects, engineers and business leaders to create user journeys, wireframes, prototypes and governance-aware interfaces that drive adoption and business outcomes.