Senior UX Content Strategist - On-Site

Charles Schwab Corporation

Westlake (TX)

On-site

USD 110,000 - 170,000

Full time

4 days ago

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Job summary

Charles Schwab Corporation seeks an experienced Senior Content Strategist (individual contributor) to join the UX team on-site in Westlake, TX. You will shape content strategy, write UX content, and collaborate with designers, product partners and researchers to deliver effortless digital experiences.

You will apply governance, lead content reviews, align content to business and user needs, and guide projects across agile teams.

Qualifications

6 + years of content design focused on digital products or equivalent.
1+ year of content design experience for touch-based mobile interfaces.
Experience with all aspects of a user-centered design process, including user research, developing user flows, creating wireframes, writing for accessibility, and creating content specifications.
Experience working in a collaborative, multi-disciplinary team within an iterative process and an Agile development methodology.
Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.
Proficient in design tools like Figma, FigJam, and Writer.
Experience running design sessions with cross-functional teams.
Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.
Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.

Responsibilities

Apply content strategy principles (planning, creation, governance) to projects to create quality experiences.
Architect user experiences with designers and product partners to provide a foundation for alignment, prototyping, visual design and content design.
Produce high-quality UX content, quickly integrate feedback, identify and solve content design problems, and meet business and user needs.
Align content to business requirements and user needs to support core strategy.
Inform all content decisions based on data, research, and careful planning.
Write content according to UX writing standards, align/edit existing or placeholder content to standards.
Lead content reviews and influence stakeholders through articulation of content design decisions with clear rationale.
Oversee content direction and take part in and/or lead peer reviews.
Identify gaps in UX writing standards and propose solutions.