Senior UX Content Lead — Host Experience

airbnb, Inc.; Northern (KY); Hybrid; USD 110,000 - 190,000; Full time

Benefits offered by this job

Bonus eligibility

Equity

Employee travel credits

Job summary

Airbnb is seeking a senior UX writer to join our writing team. You will conceptualize and shape content, craft messaging, and align content strategy with product goals across multiple hosts and guests experiences.

You’ll lead cross-functional initiatives, collaborate with design, research, localization, and legal teams, and present content strategies to executives. A passion for Airbnb’s mission and global mindset is essential.

Qualifications

• 10+ years of experience in UX writing, content design, or content strategy.
• Experience leading content/copy work from concept to detailed design.
• Experience presenting to executive teams.
• Experience writing content principles, messaging frameworks, and style guides.
• Proven ability to collaborate with cross-functional teams in all stages design & build.
• Solid understanding of user experience design principles and interaction patterns.
• Comfortable working independently in a fast-paced environment.
• Proven ability to move work forward in an ambiguous work environment.
• Comfortable working alongside other design disciplines in Figma, our primary collaboration tool.
• Passion for Airbnb’s mission, commitment to diversity, and global mindset.

Responsibilities

• Write clear and concise copy across multiple product touchpoints.
• Lead content work across multiple projects within a single initiative.
• Develop inspiring, strategic ideas based on product requirements, data, and/or research.
• Consider what language and design patterns best serve the UX.
• Present content and design work to directors, executives, or other stakeholders on your projects.
• Drive consensus with stakeholders and/or partners on content recommendations.
• Manage copy deadlines and deliver detailed copy across multiple projects.
• Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization to ensure input on our work.
• Join writing team crits to present work and help sharpen the work of your teammates.

Skills

UX writing

Content design

Content strategy

Executive presentation

Cross-functional collaboration

Figma

UX principles

Independent work

Ambiguity navigation

Language craftsmanship

Tools

Figma

Job description

Airbnb is seeking a senior UX writer to join our writing team. You will conceptualize and shape content, craft messaging, and align content strategy with product goals across multiple hosts and guests experiences.

You’ll lead cross-functional initiatives, collaborate with design, research, localization, and legal teams, and present content strategies to executives. A passion for Airbnb’s mission and global mindset is essential.