Senior Utility Systems Analyst – GIS & Asset Mgmt

UNS Electric; Kingman (AZ); On-site; USD 80,000 - 110,000; Full time

Job summary

UES Electric is seeking a Utilities Systems Support Analyst to provide technical support, business process analysis, and ongoing improvement for critical enterprise systems across Engineering, Operations, and IT. The role covers ArcGIS Pro, SBS AUD, IBM Maximo, and field mobility tools, with responsibility for requirements gathering, testing, training, and vendor coordination.

The successful candidate will liaise between business users and IT, ensuring data quality, process efficiency, and user

Qualifications

• Equivalent combination of education and experience will be considered.
• Familiarity with utility operations or related business functions is preferred.
• Experience supporting enterprise applications and business systems.

Responsibilities

• Initiates and maintains stakeholder relationships to ensure technology solutions align with business needs.
• Serves as the primary contact for application support requests and issue resolution.
• Supports Esri ArcGIS Pro, SBS AUD, IBM Maximo, field mobility applications, and related utility technologies.
• Documents business requirements for reports, enhancements, workflows, and operational efficiencies.
• Participates in business process reviews and continuous improvement initiatives.
• Coordinates with IT and vendors to troubleshoot and resolve issues.
• Tests updates, configurations, and software releases; coordinates UAT and validation.
• Develops training materials and user guides; provides user training.
• Supports change management and communication around applications and processes.
• Maintains relationships with Engineering, Operations, Joint Use, IT and vendors.

Skills

Stakeholder communication

Requirements gathering

Operations knowledge

Process improvement

Project coordination

Training delivery

Education

Bachelor degree in Business, Information Systems, or GIS

Tools

ArcGIS Pro

SBS AUD

IBM Maximo Asset & Work Management

Field mobility apps

Job description

UES Electric is seeking a Utilities Systems Support Analyst to provide technical support, business process analysis, and ongoing improvement for critical enterprise systems across Engineering, Operations, and IT. The role covers ArcGIS Pro, SBS AUD, IBM Maximo, and field mobility tools, with responsibility for requirements gathering, testing, training, and vendor coordination.

The successful candidate will liaise between business users and IT, ensuring data quality, process efficiency, and user