Senior USPS Programs Leader — Remote & Strategy

Lob; Nebraska; Remote; USD 128,000 - 147,000; Full time

Job summary

Lob, founded in 2013, is transforming direct mail with a modern logistics engine. The Senior Manager, USPS Programs will own USPS compliance, price optimization, and cross-functional coordination to drive cost savings and service quality for Lob customers.

The role requires deep USPS knowledge, data analysis, and strong collaboration with Product, Sales, and Operations teams. Remote-friendly with responsibilities spanning multiple states and regulatory changes.

Qualifications

• 7+ years in a USPS-related role within direct mail, logistics, or manufacturing.
• Experience with USPS regulations, mail preparation, entry, and rate structures.
• Bachelor’s degree in business, logistics, or related field preferred; equivalent experience considered.

Responsibilities

• Act as USPS liaison and SME to internal staff and USPS.
• Monitor USPS regulations, requirements and rate structures to ensure compliant mailings while optimizing costs.
• Develop reports on mailing performance, cost efficiency and compliance; present findings to leadership.
• Lead end-to-end USPS promotions, coordinating with Product and Sales to maximize postage savings.
• Collaborate with internal and external logistics stakeholders and USPS representatives to negotiate rates and improve workflows.
• Represent Lob’s interests in MTAC and USPS affiliates to influence policy and stay informed on postal changes.
• Identify actionable insights from industry changes to improve delivery efficiency and reduce costs.
• Drive innovation by adopting new USPS products or technologies to enhance customer experience.
• Educate teams on USPS policies and best practices to maintain compliance.

Skills

USPS compliance

Data analysis

Communication

Problem-solving

Detail-oriented

Industry involvement

Education

Bachelor's degree in business, logistics or related field

Tools

PostalOne!

Mail.dat

Logistics platforms

Job description

Lob, founded in 2013, is transforming direct mail with a modern logistics engine. The Senior Manager, USPS Programs will own USPS compliance, price optimization, and cross-functional coordination to drive cost savings and service quality for Lob customers.

The role requires deep USPS knowledge, data analysis, and strong collaboration with Product, Sales, and Operations teams. Remote-friendly with responsibilities spanning multiple states and regulatory changes.