Senior Universal Banker — Customer-Focused Banking Expert

Planters Bank; Olive Branch (MS); On-site; USD 28,000 - 42,000; Full time

Job summary

Planters Bank & Trust Company in Olive Branch, MS is seeking a customer-focused professional to build lasting relationships and provide outstanding service to customers. This role emphasizes strong communication, confidentiality, and teamwork.

Primary duties include processing teller transactions, CSR functions and consumer loans while ensuring accuracy and compliance with bank policies.

Qualifications

• Bachelor's Degree (B.A. or B.S.) preferred; or 2-3 years of related experience.
• Active listening to understand customer needs and questions.
• Strong time management and ability to meet goals.
• Excellent verbal, written, and telephone communication skills.
• Willingness to work outside regular business hours as needed.
• Satisfactory credit bureau and background check.

Responsibilities

• Build and strengthen customer relationships by delivering excellent service.
• Evaluate and recommend bank products and services to meet customer needs.
• Process teller transactions, CSR tasks and consumer loans promptly and politely.

Skills

Active Listening

Time Management

Verbal Communication

Written Communication

Customer Service Mindset

Education

Bachelor's Degree or 2-3 years related experience

Job description

Planters Bank & Trust Company in Olive Branch, MS is seeking a customer-focused professional to build lasting relationships and provide outstanding service to customers. This role emphasizes strong communication, confidentiality, and teamwork.

Primary duties include processing teller transactions, CSR functions and consumer loans while ensuring accuracy and compliance with bank policies.