Bank Teller: Customer Service & Cash Handling Pro

Planters Bank & Trust Co

Greenville (MS)

On-site

USD 28,000 - 36,000

Full time

14 days+

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Job summary

Planters Bank & Trust Company in Greenville, MS seeks a friendly teller to provide prompt, accurate customer service at the teller window and help safeguard cash drawers. The role includes cross-selling bank products and directing customers to the right staff.

CSR duties involve opening new accounts, handling inquiries, cross-selling services, and resolving complaints, with general clerical support as needed. Strong integrity and communication are essential.

Qualifications

High School Diploma or equivalent preferred.
Basic Accounting knowledge.
6 months of handling and balancing money transactions in the past four years.
Strong verbal, written, and telephone communication skills.
Computer skills – keyboard skills, knowledge of accounting software, word processing software, spreadsheet software, email, and use of the Internet.
Satisfactory Credit Bureau and Background Check Report.
NCRC Certification - minimum level Bronze.
Equipment: ten-key calculator, fax machine, photocopier.

Responsibilities

Operates a Teller window by providing prompt, efficient and accurate customer service, maintains security of a cash drawer; represents the Bank in a courteous, professional manner alert to customer needs, cross-sells bank products, and refers customers to the appropriate staff.
Secondary Duties- CSR: Interacts with customers to open new accounts, maintains existing accounts in response to inquiries about products and services, cross-sells all bank products and services, and resolves customer complaint.
Provides general clerical assistance to the department.