Senior Universal Banker

Planters Bank & Trust Co; Southaven, Olive Branch (MS, MS); On-site; USD 36,000 - 52,000; Full time

Job summary

Planters Bank & Trust Company in Southaven, MS is seeking a service‑oriented banking professional to build and strengthen customer relationships by delivering excellent service and recommending the most suitable bank products.

The role includes processing teller transactions, CSR duties and consumer loans in a prompt, courteous manner, with a focus on sales skills to meet customers' needs.

Located at Silo Square or Olive Branch, full‑time, Monday–Friday, with negligible travel.

Qualifications

• Bachelor’s degree or 2–3 years of related experience.
• Strong verbal, written and telephone communication skills.
• Satisfactory Credit Bureau and Background Report.

Responsibilities

• Build and strengthen customer relationships by delivering excellent service and recommending suitable bank products.
• Perform teller transactions, CSR duties and process consumer loans in a prompt, courteous manner.
• Embrace a sales-oriented approach to meet customer needs.

Skills

Active Listening

Time Management

Verbal Communication

Written Communication

Phone Communication

Background Check

Education

Bachelor’s Degree or related experience

Job description

Job Details

Job Location: Silo Square - Southaven, MS 38672, Position Type: Full Time, Travel Percentage: Negligible, Job Shift: Monday - Friday, Job Category: Banking, Planters Bank & Trust Company

Job Notice

Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

Summary

Responsible for building and strengthening customer relationships by providing excellent service and ensuring the customers’ needs are met by evaluating and recommending the most appropriate bank products and services. Position will require sales skills. Responsible for processing teller transactions, CSR functions and consumer loans in a prompt and courteous manner.

Employees are required to:

• Live our Core Values of Head, Heart, Hands, and Feet.
• Be attentive to our customers’ needs with a welcoming personality.
• Maintain a strict standard of confidentiality involving all transactions.
• Possess a team-oriented attitude with a desire to see success themselves and others.
• Develop a working knowledge of all bank products.

Secondary or Additional Job Duties

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management.

The location for this position will be in either the Silo Square or Olive Branch location.

Please note- Non qualified applications will not be considered for the position.

Likewise, applications with false or incomplete information will also not be considered for the position.

Qualifications: Education, Experience, Equipment Skills and other Requirements

• Bachelor’s Degree (B.A. or B.S.) from four-year College or University preferred; or 2-3 years of related experience and/or training; or equivalent combination of education and experience.
• Active Listening – giving full attention to what a customer is saying, understanding their needs, and asking related questions.
• Time Management – working within a time frame to complete goals.
• Strong verbal, written and telephone communication skills.
• Work outside of regular business hours, as deemed necessary.
• Satisfactory Credit Bureau and Background Report.

Physical Requirements

Frequency Weight/Pounds

Sitting 20%

Standing 80%

Walking 5%

Fine Manipulation of Hands 85%

Lifting 1% 5lbs

Carrying 1% 5lbs

Pushing/Pulling 1%

Bending/Squatting 1%

Reaching Overhead 1%