Senior Universal Banker

Planters Bank; Olive Branch (MS); On-site; USD 28,000 - 42,000; Full time

Job summary

Planters Bank & Trust Company in Olive Branch, MS is seeking a customer-focused professional to build lasting relationships and provide outstanding service to customers. This role emphasizes strong communication, confidentiality, and teamwork.

Primary duties include processing teller transactions, CSR functions and consumer loans while ensuring accuracy and compliance with bank policies.

Qualifications

• Bachelor's Degree (B.A. or B.S.) preferred; or 2-3 years of related experience.
• Active listening to understand customer needs and questions.
• Strong time management and ability to meet goals.
• Excellent verbal, written, and telephone communication skills.
• Willingness to work outside regular business hours as needed.
• Satisfactory credit bureau and background check.

Responsibilities

• Build and strengthen customer relationships by delivering excellent service.
• Evaluate and recommend bank products and services to meet customer needs.
• Process teller transactions, CSR tasks and consumer loans promptly and politely.

Skills

Active Listening

Time Management

Verbal Communication

Written Communication

Customer Service Mindset

Education

Bachelor's Degree or 2-3 years related experience

Job description

Job Notice

Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

Planters Bank & Trust Company

Job Notice

Planters Bank & Trust Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

Summary

Responsible for building and strengthening customer relationships by providing excellent service and ensuring the customers' needs are met by evaluating and recommending the most appropriate bank products and services. Position will require sales skills. Responsible for processing teller transactions, CSR functions and consumer loans in a prompt and courteous manner.

All Planters Bank Employees Are Required To

• Live our Core Values of Head, Heart, Hands, and Feet.
• Be attentive to our customers' needs with a welcoming personality.
• Maintain a strict standard of confidentiality involving all transactions.
• Possess a team-oriented attitude with a desire to see success themselves and others.
• Develop a working knowledge of all bank products.

Secondary Or Additional Job Duties

• This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by management.

The location for this position will be in either the Silo Square or Olive Branch location.

• Please note- Non qualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.

Qualifications

Education, Experience, Equipment Skills and other Requirements

• Bachelor's Degree (B.A. or B.S.) from four-year College or University preferred; or 2-3 years of related experience and/or training; or equivalent combination of education and experience.
• Active Listening - giving full attention to what a customer is saying, understanding their needs, and asking related questions.
• Time Management - working within a time frame to complete goals.
• Strong verbal, written and telephone communication skills.
• Work outside of regular business hours, as deemed necessary.
• Satisfactory Credit Bureau and Background Report.

Physical Requirements

Frequency

Weight/Pounds

• Sitting 20%
• Standing 80%
• Walking 5%
• Fine Manipulation of Hands 85%
• Lifting 1% 5lbs
• Carrying 1% 5lbs
• Pushing/Pulling 1%
• Bending/Squatting 1%
• Reaching Overhead 1%