Senior Unified Communications & Collaboration Engineer

NVIDIA Gruppe; Santa Clara (CA); On-site; USD 144,000 - 230,000; Full time

Job summary

NVIDIA seeks a Staff UC/Collaboration Engineer to advance Unified Communications and employee collaboration experience, spanning Teams Rooms, Cisco RoomOS, and enterprise meetings platforms. You will build integrations via Microsoft Graph and REST APIs, automate with Python/Bash, and extend full-stack UC products with AI features.

The role requires 8+ years in UC/collaboration, strong scripting, API and observability expertise, and on-site work in Santa Clara, CA.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
• 8+ years of overall experience in Unified Communications, collaboration engineering, or a closely related IT platform role.
• Hands-on Unified Communications domain knowledge of Cisco Webex RoomOS and room systems and Microsoft Teams Rooms, plus enterprise meetings platforms used by employees such as Cisco Webex Meetings and Microsoft Teams meetings.

Responsibilities

• Operate and enhance Microsoft Teams Rooms, including provisioning, policy, firmware lifecycle, and incident response, and support the employee-facing meetings and collaboration experience across rooms, desktops, and mobile clients.
• Build and maintain integrations using Microsoft Graph, PowerShell, and REST APIs so UC systems stay in sync with identity, calendaring, and IT service platforms.
• Manage and extend existing full-stack products supporting UC, covering monitoring, admin tooling, and user-facing workflows, including AI-assisted capabilities.
• Automate administrative and operational work with Python, Bash, and generative AI tools so routine changes, health checks, and remediations are repeatable and auditable.
• Instrument UC observability through Call Quality Dashboard (CQD), user experience metrics, and dashboards that reflect what users actually experience in rooms and meetings.
• Partner with IT, networking, facilities, security, and product teams to identify and solve issues across rooms, clients, cloud services (Azure and AWS), and the network path.
• Document runbooks, standards, and change procedures so the collaboration platform is supportable at scale.

Skills

UC domain knowledge

Communication

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Python

Bash

Microsoft Graph

PowerShell

Cisco RoomOS

Microsoft Teams Rooms

Teams

Zoom

Job description

NVIDIA seeks a Staff UC/Collaboration Engineer to advance Unified Communications and employee collaboration experience, spanning Teams Rooms, Cisco RoomOS, and enterprise meetings platforms. You will build integrations via Microsoft Graph and REST APIs, automate with Python/Bash, and extend full-stack UC products with AI features.

The role requires 8+ years in UC/collaboration, strong scripting, API and observability expertise, and on-site work in Santa Clara, CA.