Senior Underwriting Assistant

AmTrust Financial Services Inc.; Concord (CA); Hybrid; USD 30,000 - 48,000; Full time

Job summary

AmTrust Financial Services Inc. is seeking a Senior Underwriting Assistant to join the Core Renewal Team in Concord, CA. You will be the first point of contact for brokers and agents, initiating underwriting for the Western region for existing business.

You will mentor colleagues, lead projects, and help train less experienced staff while handling renewals and endorsements within authority limits. This role blends in-office collaboration with one remote day per week.

Qualifications

• 3+ years of Property & Casualty insurance work experience.
• Ability to underwrite across multiple lines: Workers’ Compensation, Property, General liability, Auto, and Umbrella.
• Strong interpersonal, written and verbal communication skills.
• Effective multitasking in a fast-paced environment.

Responsibilities

• Underwrite small renewals within an assigned Letter of Authority.
• Collaborate with underwriters on policy requests and renewals.
• Follow underwriting guidelines, state regulations, and procedures while handling renewals.
• Own tasks and deliver services meeting defined standards for processing and assignment.
• Provide agency support to assigned agents by answering questions and routing work to contacts.
• Mentor others, lead projects, and assist with training of less experienced staff.

Skills

P&C insurance experience

Underwriting support

Communication skills

Time management

Relationship building

Analytical skills

Job description

Overview

We are looking for a Senior Underwriting Assistant to join our Core Renewal Team! As a Senior Underwriting Assistant, you will be the first point of contact for our brokers and agents. You will be responsible for starting the underwriting process for the Western region for existing business.

This role will have exposure to all facets of underwriting such as monitoring underwriting tasks in our system, completing endorsements within assigned authority, assigning work out to appropriate contact in departments, and handling smaller renewals based on assigned letter of authority for multiple lines of business. We will provide you with tools and resources to be successful as you’ll interact with various stakeholders, participate in professional development, and enjoy career growth in your role.

As a Senior Underwriting Assistant you will mentor others, lead projects, and help with training of less experienced employees.

Note, this role works 4 days in office and 1 day remote out of our Concord, CA office

Responsibilities

• Underwrite small renewals within an assigned Letter of Authority.
• Works closely with underwriters in handling policy requests and renewals.
• Follow underwriting guidelines, state regulation, and general procedures while handling assigned renewal policies.
• Maintains ownership of tasks assigned and provide acceptable service standards when processing and assigning tasks.
• Provide agency support to assigned agents by answering general questions, providing endorsement status, cancellation status, billing inquiries, or assigning work to the appropriate contacts.
• Mentor others, lead projects, and help with training less experienced employees.

Qualifications

• Have the knowledge and skills needed to underwrite Workers’ Compensation, Property, General liability, Auto, and Umbrella lines of business.
• Proven 3+ years of Property & Casualty insurance work experience.
• Proven team player and energetic personality.
• Effective interpersonal, written, and verbal communication skills.
• Ability to manage multiple priorities and meet productivity deadlines in a fast-paced environment.
• Strong organizational skills, detail oriented with a desire to learn.
• Ability to provide information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
• Ability to build and maintain effective relationships.
• Effective analytical skills to gather information, analyze facts, and draw conclusions.

The compensation range for this role is $22.00/hour to $35.75/hour